Kohl’s Department Stores

About Kohl’s Department Stores

 At Kohl’s, our mission is to inspire and empower families to lead fulfilled lives. And there’s no more rewarding job than that. Because it’s not just about selling things. It’s about letting customers know that the things that make their lives better are within their reach. We build great brands, launch new technologies to make shopping easier, contribute our time and dollars to improve the world we live in and dream up ways to empower our customers and Associates to create a life they love.

Kohl’s is proud to be a member of the community. And being a part of a community means we have responsibilities to fulfill. We think it’s important to give time, energy and money through our many Kohl’s Cares programs. We also protect the environment by seeking innovative solutions that encourage long-term stability. Responsibility to our investors, communities and environment — it’s all a part of what makes us Kohl’s.


Job Category:

Sales

Country:

United States

Postal Code:

42301

Approximate Salary:

Not Specified

Full-Time Stockroom Operations Lead

Kohl’s Department Stores - Owensboro, Kentucky

Posted: 09/25/2018

Increases customer loyalty, enhances the in-store experience and creates a positive shopping environment for Kohl’s customers. Uses the latest technology to guide the operations team to be flexible, fast and accurate.

ACCOUNTABILITIES

  • Delivers the highest level of customer service supporting Kohl’s "Yes We Can" culture through effective problem solving

  • Ensures customers receive excellent service by accurately and efficiently processing both in-store replenishment items and online orders

  • Evaluates and assesses workforce needs, able to lead work efforts and direct team members

  • Advocates and executes all Kohl's customer service programs

  • Follows Kohl's best practices and standards

  • Effectively uses Kohl's tools and technology to plan, communicate and share information with team members

QUALIFICATIONS

REQUIRED

  • Ability to lift 50 pounds on an occasional to frequent basis

  • Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis

  • Adherence to Kohl's policy and procedures is required

  • Regular attendance

  • Self motivated and ability to problem solve

  • Effective verbal and written communication skills

  • Basic math and reading skills, legible handwriting and attention to detail

  • Ability to work as part of a team and interact effectively with others

PREFFERED

  • Prior retail experience

  • Comfortable with the use of technology consistently while performing the required tasks

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