First Transit

About First Transit


Job Category:



Madera, 2898

Approximate Salary:

Not Specified

Position Type:

Full Time



General Manager

First Transit - Madera, 2898

Posted: 07/17/2018

General Manager

Join the First Transit team as a General Manager and initiate, develop, and maintain a successful contract relationship. First Transit General Managers are committed to safety, customer service and have hands experience in all areas of the transportation business.

NOTE: The following position is for proposed new business within First Transit.

First Transit is proud to offer:

  • Tremendous Career Advancement Opportunities due to a strong presence all across North America
  • A comprehensive benefit package, paid holidays & vacation, medical & dental, 401 (k) savings plan
  • A great work environment

General Manager major responsibilities:

  • Oversight and Management of the entire Bus Service and Maintenance Operations. Be on duty during peak travel times. Maintain daily activity reports. Maintain monthly workforce composition reports. 
  • Must be dedicated full time to the Airport shuttle Bus operation/contract and ensure all reporting requirements are submitted in a timely manner. 
  • Coordinate service needs, vehicle availability, and staffing requirements. Resolve any vehicles shortages prior to any impact on service levels. 
  • Available via cell for system emergencies 24 hours per day. 
  • Act as the primary liaison between Massport and Operator. 
  • Experience with the use and operation of AVL, APC, and CCTV systems as part of a shuttle bus. 
  • Handling all contractual services to include administrative functions, operations, information systems, parts purchasing, and inventory control.
  • Ensuring compliance of all company procedures and policies
  • Ensuring services are provided within budget and action plans developed and implemented to improve operational efficiencies.
  • Maintaining company and contractual assets (vehicles, facilities, inventories, tools, and equipment).
  • Ensuring compliance of local, state, and federal laws and regulation (EPA, OSHA, DOT, ADA, and EEOC).
  • Analyzing, preparing, and developing budgets and forecasts.
  • Assessing resource needs, problems, trends and plans accordingly.
  • Developing action plans to ensure customer retention.
  • Assuring a safe working environment.
  • Providing and promotes effective communications with customers.
  • Providing leadership and guidance to develop location and company bench strength.
  • Establishing training goals and requirements for all personnel.
  • Satisfying client, corporate, and contractual reporting requirements and needs.
  • Assisting in technical sales support and develops sales leads

General Manager Requirements:

  • Bachelor's degree preferred
  • Valid driver's license 
  • 3 years of passenger fixed route and Dial a ride service management experience required.
  • Proven record of handling multiple responsibilities

First Transit is a leading provider of transportation contract and management services, moving more than 350 million passengers annually. First Transit employs more than 19,500 dedicated transit professionals through fixed-route, paratransit, college/airport shuttle services and rail operations at more than 300 locations in the US, Canada, Puerto Rico, Panama and India. With a dedication to safety and outstanding customer service, First Transit sets itself apart from other providers in the industry.

Become a part of our team - Apply today!

First Transit is an Equal Opportunity Employer


Apply Now