External Job PostingPosition Overview:
Shopko’s greeter welcomes our guest to the store. Provide superior customer service, help answer any of our guest questions, and will direct them to another teammate for additional assistance if they are unable to answer any questions.
This is a great position for an outgoing individual who enjoys working in an exciting environment.
Duties & Responsibilities:
• Welcomes customers as they enter the store and provides assistance to them including answering general questions about Shopko and the store.
• Directs customers to services and/or merchandise or, if they are unable to answer their questions, provide the customer with another teammate who will be able to help.
• Ensures entrance way areas and shopping carts are cleanly maintained. Always conducts themselves in accordance to STAR service.
• Responds to all security alarms to identify the cause, reviews customers purchases and receipts when an alarm is triggered, de-activates merchandise if appropriate or requests customer pays for items not properly purchased.
• Logs all alarms and alerts LP all suspicious activities.
Minimum Knowledge, Experience & Skills Requirements:
• High school equivalent reading and math skills.
• Demonstrates strong knowledge of all policies affecting check-out procedures.
• Able to communicate with and be assertively friendly with customers.
• Must demonstrate Shopko’s commitment to provide exceptional customer service.
We provide general merchandise, Pharmacy, and Optical services in our store formats of Shopko, Shopko Hometown, and Shopko Express.
At Shopko, we understand what matters to our customers. Our stores are designed to be simple, clean, and welcoming, not overwhelming. We offer the essentials our customers need and the brands they trust at a fair price. Shopko, the Stuff that counts.
Shopko offers a professional team-oriented work environment, career advancement opportunities, competitive wages, and a comprehensive benefits package! If you are accessing this posting from another website, please submit an application at www.shopko.com/careers.
Shopko is an Equal Opportunity Employer functioning under an Affirmative Action Plan m/f/d/v.