Giant Eagle Supermarkets

About Giant Eagle Supermarkets


Job Category:



United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

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Grocery Stock Clerk (Full Time) Bexley Market District

Giant Eagle Supermarkets - Bexley, Ohio

Posted: 12/6/2018

About Us

Who We Are:

Finding a career in a new world of food is closer than you think. Market District is a food destination that is a big part of the Giant Eagle family of stores. Our mission is inspiring people to discover the pleasure of food. If you've discovered your inner foodie, want to work in a vibrant food environment and enjoy sharing your zest for food with others, Market District could be your cup of tea.

Our Market District family has a special heart for Team Members who understand the difference between making a meal and making an adventure. That's a quality we want to help grow, so we take care to match the best candidates to their perfect roles. That simply makes good sense, and we think our Team Members appreciate knowing that we're setting them up for success the moment they walk through our doors. We know you'll deliver unparalleled experiences for our guests when we deliver exceptional experiences for you.

Position Summary

Our Guest Service Store Clerk is a key player in making sure each guest receives the products they need promptly and accurately, and leaves our store with a smile and a memory of unparalleled service. You will provide efficient and accurate guest service in all departments to ensure guest requirements are met, while building guest loyalty by providing exemplary service from "wall to wall" in each area of our store. This role is for a mover and a shaker in the foodie world!Who You Are: You are a team player at heart. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership, and have the ability to inspire those around you. You are creative with cuisine, and love to help others foster their own creativity. An interest in food doesn't quite scratch the surface for you; you're passionate about the business, the trends, and what makes customers tick. You have culinary vision beyond a simple "What's for dinner?" and every opportunity to connect with people is an opportunity for you exchange ideas and learn tricks of the trade. Our store leads are the cream of the crop and must ensure that each guest discovers the pleasure of tasting incredible food and our passion for providing it at every turn.

Job Responsibilities

  • Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products.
  • Enable unparalleled guest service by leading the team by example, constantly striving to delight and surprise our guests, vendors, and stakeholders.
  • Cultivate a foodie culture by sharing excitement and passion for food with Team Members and guests.
  • Maintain the store to the standards of the Store and Team Leaders, while providing unparalleled service to each guest. Meet the guest needs while completing their order, including selling and preparing product.
  • Ring up guest orders by scanning product or entering price into register, finalize sale, and collect payment by totalling order, deducting coupons, and accepting tender from guest. Bag orders by placing grocery orders into the appropriate bags and then into the guest carts.
  • Maintain cleanliness of parking area by sweeping up debris or shoveling snow when necessary. Collect carts from parking area and return to store. Empty trash in and outside of building to ensure a safe and clean experience for guests and Team Members.
  • Respond to all guest requests in person and via phone, in a timely manner using exemplary guest service skills at all times.
    Process guest returns/exchanges, assist with lottery and Western Union purchases.
  • Stock, rotate, block, and maintain product on shelves and have knowledge of code dating.
  • Proper unloading and storage of food items in prep areas and coolers. Unload product from truck and break down any pallets. Load flats with proper product to be taken to the floor and hand stacked, for any and all departments in the store.
  • Maintain proper temperature checks on all "hot" foods in prepared foods department. Set up and maintain prepared foods case with fresh items. Set up and maintain salad bar.
  • Receive and process all Direct Store Delivery vendor products according to Company policy.
  • Maintain a clean, organized, and clutter-free backroom/receiving area operation. Ensure that Direct Store Delivery vendors are delivering product to the receiving area during established delivery times, and that the number of vendors in the backroom at one time doesn't exceed proper levels.
  • Maintain a safe and secure environment in the receiving area by adhering to the Company's prescribed safety methods.
  • Remove bakery packaging and labeling; check dates on bakery product, and maintain stock in bakery area.
  • Record time worked according to SMARTtrack policy and procedure.
  • Capture guest orders for later purchase in person or over the phone, by writing down the order, indicating product desired, and date for pick up of order.
  • Finish product as necessary in Fresh departments.
  • Ensure quality control in produce and fresh departments, including documenting and recording all know loss for the departments..
  • Assist store leadership with inventory management, AR and ordering functions, and code dating.
  • Additional responsibilities as assigned.
  • Responsible for controlling some expense within a department.
  • None

Education and Training Required

  • No High School diploma required

Experience Required

  • 6 months to 1 year

Age Requirement

  • At least 18 years of age


** Retail Shifts **, 1st Shift - 6a - 3p, 2nd Shift - 2p - 10p

Competencies Required

  • Adaptability
  • Customer Focused
  • Gets Things Done
  • Interpersonal Skills
  • Problem Solving
  • Respect for Self and Others
  • Composure
  • Conflict Resolution
  • Continuous Learner
  • Creative
  • Open to Feedback
  • Presentation & Verbal Communic
  • Sales/Salesmanship

Work Environment

  • Cold Prep Rooms
  • Cooler
  • Extreme Outdoor temperatures
  • Freezer
  • Fryers/Grease
  • Hot Ovens
  • Inclement weather (hot/cold, snowy, rainy)
  • Dust
  • Normal store environment with no continuous exposure to extreme temps, dust, etc

Physical requirements

  • Carrying Up to 100 pounds
  • Lifting Up to 100 pounds

Equipment Used

  • Adding Machine
  • Dishwasher
  • Dolly
  • Fountain Machines
  • Floor Blower
  • Fuel Pumps
  • Hose
  • Ice Coffee Machine
  • Ice Machine
  • Knives
  • Bag in box machine
  • Merry Chef (Oven)
  • Microwave
  • Motorola Hand Held Gun (Receiving)
  • Panini Grill
  • Power Washer
  • Proofer
  • Registers
  • Shrink Wrap Machine
  • Smoothie Machine
  • Stand-up Lotto Machine
  • Teazzer
  • Texlon Ordering Machine
  • Vacuum
  • Watchguard Detergent Dispenser
  • Coffee Brewer
  • Coffee Grinder
  • Conventional Oven
  • Creamer Machine
  • Telephone
  • Cappuccino Machine
  • Cardboard Baler
  • Carts
  • Cash Register
  • Coffee Brewer
  • Coffee Grinder
  • Coin Safe
  • Compactor
  • Crisping Sink
  • Deposit Safe
  • Drive Thru
  • Dumpster
  • Electric/Manual Jacks
  • Grinder
  • Ice Machine
  • Intercom
  • Kiosk Terminal
  • Knives
  • Manual Wrapper
  • Microwave
  • Ordering Machine
  • Periscope
  • Plastic Baler
  • Power jacks
  • Pressure Washer
  • Price Gun
  • Receiving Gun
  • Register
  • Safety Cutter
  • Scale Labeler
  • Scale
  • Shredder
  • Shrink Wrapper
  • Slicer
  • Stanley Doors
  • Steam Machine
  • Telxon
  • Trash compactor
  • U-Boats
  • Veeter Root
  • WalkieTalkie
  • Wrapper

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