Giant Eagle Supermarkets

About Giant Eagle Supermarkets

 

Job Category:

Grocery

Country:

United States

Postal Code:

44136

Approximate Salary:

Not Specified

Position Type:

Full Time

Grocery Team Leader (FT) - Market District - Strongsville #4086

Giant Eagle Supermarkets - Strongsville, Ohio

Posted: 12/16/2018

About Us

Who We Are:
Finding a career in a new world of food is closer than you think. Market District is a food destination that is a big part of the Giant Eagle family of stores. At Market District, we celebrate a passion for amazing food and food expertise by combining the best of everyday grocery shopping with foods, ingredients and services rarely found in traditional supermarkets. In 13 locations in southwestern Pennsylvania, Ohio and Indiana, the Market District stores feature teams of chefs and other culinary professionals preparing fresh foods from scratch every day. All of our Team Members, Chefs and other culinary professionals are expertly trained to provide unsurpassed quality and service. And we love FOOD!

Our Market District family has a special heart for Team Members who understand the difference between making a meal and making an adventure. That's a quality we want to help grow, so we take care to match the best candidates to their perfect roles. That simply makes good sense, and we think our Team Members appreciate knowing that we're setting them up for success the moment they walk through our doors. We know you'll deliver exceptional experiences for our guests when we deliver unparalleled experiences for you.

Position Summary

It is essential to model, understand and promote Giant Eagle safety processes and requirements according to the Health Department, HACCP, OSHA, along with Giant Eagle's policies and procedures. With these safe work practices and properly maintained equipment, we will protect Ourselves, our Team Members, Our Customers and our Banner. Be a Leader by representing the organization in a professional manner through appearance, language and behavior. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Lead Team Member training and development so the preparation, production and displaying of product shows "passion for food". Coach Team Members on a regular basis with timely feedback, identify opportunities for development and coach for success. Understand and exemplify the company¿s Service Standards by utilizing the Service Credos, the 4 Steps to Great Service and the 5 Steps to Great Service Recovery. Recognize and reward Team Members for going the extra mile and delivering great service. Empower and encourage Team Members to take appropriate steps to solve customer concerns to the customer¿s satisfaction. Analyze the Mystery Shop and Customer Satisfaction Scorecard results to identify areas where Team Members can be coached for success and coached for improvement.

Job Responsibilities

  • Schedule Team Members through and delegate work assignments to the needs of the business and in accordance with the collective bargaining agreement (where applicable.)
  • Support all company sponsored programs and initiatives in the center of the store .
  • Effectively order and utilize supplies to maximize profitability.
  • Control department costs by monitoring and improving operations to increase profitability.
  • Oversee and evaluate training provided to Team Members to reduce turnover, promote efficiency and control labor costs.
  • Effectively utilize PCSAM and the help chain to identify Problems, determine root Causes, generate practical and innovative Solutions, take Action and Measure results in a timely manner.
  • Ensure that proper procedures are being followed so that the store meets out-of-stock percentage goal.
  • Develop and implement merchandising plans using guidelines and suggestions in order to meet the financial objectives of the department.
  • Develop and maintain communication processes with other departments in order to develop marketing plans which help to meet the financial objectives of the store.
  • Control department costs by monitoring and improving operations to increase profitability.
  • Manage inventories by tracking weekly reports and ordering raw materials and supplies in order to meet customer requirements and maximize profits.
  • Perform other duties as assigned.

Education and Training Required

  • High school diploma or equivalent

Experience Required

  • Retail work experience or Store Leader recommendation

Experience Desired

  • Retail leadership or supervisory experience
  • Successful performance as a Peer Trainer or other similar role
  • Successful performance as an in-store champion (e.g., safety, service, wellness) or similar role
  • Demonstrated product knowledge relevant to department
  • Satisfactory performance and discipline record

Age Requirement

  • At least 18 years of age

Shift

** Retail Shifts **

Competencies Required

  • Adaptability
  • Customer Focused
  • Gets Things Done
  • Interpersonal Skills
  • Problem Solving
  • Respect for Self and Others
  • Analytical
  • Creative
  • Mentoring
  • Numeric Computation/Reporting
  • Presentation & Verbal Communic
  • Communicate w/Courage & Impact
  • Creativity
  • Decision Making Abilities
  • Initiative
  • Teamwork
  • Coaching

Work Environment

  • Normal store environment with no continuous exposure to extreme temps, dust, etc

Physical requirements

  • Carrying Up to 50 pounds
  • Lifting Up to 50 pounds

Equipment Used

  • Cardboard Baler
  • Compactor
  • Electric/Manual Jacks
  • Plastic Baler
  • Safety Cutter
  • U-Boats

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