About UHG

Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Information Technology



Approximate Salary:

Not Specified

Position Type:

Full Time

Healthcare Software Implementation Specialist - Eden Prairie, MN

UHG - Eden Prairie, Minnesota

Posted: 11/17/2018

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)


Primary Responsibilities:

  • Deploy innovative healthcare industry-specific solutions that enable industry standards and processes
  • Identify, assess and solve complex business integration problems where analysis of situations or data requires an in-depth evaluation of variable factors
  • Assess current state workflow and work with implementation team to validate proposed future state fits with overall project objectives
  • Work interactively with clients and client team members to configure, test and validate the software application environment
  • Perform account management to foster expansion of system usage and features within the organization
  • Responsible for coordinating training of administrators and super users
  • Follow installation standards, project plans, and related documentation to ensure a high level of success during the implementation process
  • Explain project goals to help client create an obtainable timeline
  • Assist client through Implementation Period for Preparation to Work with Trainers
  • Responsible for problem solving/issue resolution on reported problems/incidents and questions
  • Queue monitoring for accuracy of logged calls and response time
  • Direct and perform follow up as necessary to complete projects
  • Provide exceptional customer service
  • Implement, configure, test, and document commercial healthcare software
  • Perform system integration and configuration analysis to determine technical requirements
  • Analyze business requirements and objectives to determine the optimal configuration of requirements
  • Analyze existing system functionality and make recommendations regarding system enhancements

Required Qualifications:

  • 3+ years of claims configuration experience, preferably on Facets, HealthRules, Trizetto, Diamond, Amisys advance, or similar system
  • 2+ years of health care operations or Healthcare claims processing experience
  • 1+ years of experience as a user or analyst effected by system changes, system process changes, system upgrades or new implementations
  • 1+ years of working with health information system software products – ie. claims processing system

Preferred Qualifications:

  • Bachelor's Degree in a Health Information Management, Information Technology, or similar program
  • Experience translating Business Requirements into system solutions
  • Understanding of cloud technology
  • Understanding of a service-oriented architecture
  • Experience in complex projects with division or company-wide scope
  • Should be able to effectively communicate with business and other IT teams
  • Experience with commercial software development and/or deployment
  • Self-starter, well organized, manage to a schedule, and strong communication skills (written and verbal)
  • Comprehensive end-to-end payor healthcare operations experience, including but not limited to claims knowledge, EDI transactions (834, 837/835, 270/271, etc.), HSA/HRA/FSA accounts, etc.
  • Proficient in healthcare and health plan terminology, including a basic understanding of medical coding (CPT, HCPCS, ICD-10, etc.)

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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