Share your passion for providing 'Legendary Hospitality'
Management positions are open for several different departments including, Operations, Food & Beverage, Retail, Housekeeping, and Front Desk.
Yellowstone National Park Lodges operates over 2,000 guest rooms and 31 eateries within the park that range from fast casual to fine dining across 6 different villages. Each of these operations functions at high volume levels in order to accommodate the millions of visitors the park sees annually. Our parent company, Xanterra Travel Collection, strives to use local and/or organic ingredients whenever possible, for both guest and employee meals.
The Operations Manager has authority and responsibility to direct all phases of daily operation at the location/property level. While providing this direction, the Operations Manager will fully support, monitor, and control all programs instituted by the individual departments.
Food & Beverage Management
Food & Beverage managers are responsible for the oversight of all operations within their designated restaurant to ensure that staffing levels, budget, and guest and employee satisfaction are all meeting or exceeding expectations.
Retail Managers are responsible for the daily operation of the Gift Shop at their location, such as budget, merchandising, staff scheduling, inventory control, and meeting sales goals.
Housekeeping managers are responsibe for overseeing the daily operations of the housekeeping department at his or her own location; including duties such as staff scheduling, quality control, budgeting and more.
Front Desk Management
The Front Desk Manager has responsibility for all aspects of the Front Desk and Bell operations. The goal of the Front Desk Manager is to maximize guest service while simultaneously maximizing corporate profits.
*When applying for a Management position, please indicate which role you are interested in.
We have immediate openings available for the 2019 season. Ideally, you will be available to work a full season (now through October 2019). If living, working, and exploring in Yellowstone sounds intriguing and exciting to you, please read on.
- Start Date: April 2019
- Employment Type: Full Time, Seasonal
- Schedule: Varies – 40+ hours per week.
- Perks include:
- Low-cost housing (dormitory style) and meals (cafeteria style) provided
- Wi-Fi (limited bandwidth) provided
- Free Employee Recreation Program (hiking, biking, photography, camping, wildlife watching, educational programs, film series, sports competitions, and more!)
- Exclusive discounts in and around Yellowstone
- Living in the world’s first National Park
What We Are Looking For
At Yellowstone National Park Lodges, we depend on our managers to help guests find their ultimate Yellowstone experience—all while working to protect and preserve the park for future generations. No matter what your job is, you will be a proud steward of the park. You will play an essential role in providing warm and friendly hospitality to all our guests.
What You Are Looking For
- Are you interested in working, living, and being an ambassador in Yellowstone National Park?
- Are you looking to make friends with people from all over the world?
- Do you have a positive attitude and solid work ethic?
- Do you thrive in a fast-paced, exciting work environment?
- Are you seeking upward mobility and growth opportunities?
- Are you looking to gain experience in tourism & hospitality operations, specifically food & beverage?
- Are you enthusiastic about Xanterra’s sustainability initiatives?
If you answered, “Yes” to these questions, a Hospitality Management job in Yellowstone is ideal for you!
A Day in the Life
Yellowstone National Park sees approximately 4 million visitors annually. Our Hospitality Managers work hard to ensure the day-to-day operations at each of our 6 locations in the park run smoothly so that our guests have a truly unforgettable experience.
Essential Skills and Knowledge:
Applicants interested in Guest Services in Yellowstone are drawn to the unique opportunity to work in the world’s first national park. You should be enthusiastic about our sustainability initiatives and mission to provide legendary hospitality. Interpersonal and problem-solving skills are essential for these positions. Applicants must also have previous management experience in either Lodging or Food & Beverage.
What We Believe
At Yellowstone National Park Lodges, we are a welcoming community who work hard, share a passion for the environment, and enjoy creating memorable experiences for our guests. We are the primary concessionaire in Yellowstone National Park. As part of the Xanterra Travel Collection family, we embrace a “naturally different” lifestyle that allows you to live, work, and explore one of the most beautiful places on earth. We are a company based on values that reflect an environmental ethic and social conscience – for the long-term. “Our Softer Footprint” focuses on how we reduce our environmental impact through our comprehensive environmental initiatives. Our business practices exemplify environmental stewardship, and a desire to protect and preserve our public lands.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.