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Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Enroll and Empl Contract Install



Approximate Salary:

Not Specified

Position Type:

Full Time

Implementation Specialist - Financial Protection - Minnetonka, MN

UHG - Minnetonka, Minnesota

Posted: 12/12/2018

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

The Financial Protection Implementation Specialist is responsible for supporting and/or leading the onboarding and installation of life, disability and supplemental health products within UnitedHealthcare Employer and Individual operations on the FACETS platform.  The Implementation Specialist will support a team of Senior Implementation Managers helping to facilitate each installation by initiating the implementation process, preparing the installation materials for the employer, reviewing and validating documents as well as leading small scale end-to-end group implementations for small business groups and expatriates.  In addition, the Implementation Specialist will be required to provide ongoing service support to our customers, brokers, sales and internal partners post installation.
Primary Responsibilities
  • Initiate the implementation process for Financial Protection Products
  • Review and validate documents received during implementation
  • Prepare onboarding employer implementation materials for senior implementation team
  • Monitor, track and report status of case preparation and implementation
  • Facilitate the assignment of new sold case submissions
  • Lead and manage the implementation of new products for in-force customers and small business/global expatriates
  • Provide critical support to our customers, brokers, sales partners and senior implementation team through the management and resolution of ongoing service issues and inquiries
  • Facilitate the transition of newly onboarded groups to account management team

Required Qualifications
  • High School Diploma / GED (or higher)
  • 2+ years of experience in a customer facing role
  • 3+ years of experience in Healthcare / Insurance Industry
  • Experience with Microsoft Word (create and edit documents)
  • Experience with Microsoft Excel (create and edit spreadsheets and sort, filter, and work with formulas / pivot tables)

Preferred Qualifications

  • Experience with implementation and/or managing benefits
  • Experience with Life and/or Disability Insurance
Soft Skills
  • Strong time management skills
  • Excellent communication skills both written and oral
Customer centric mindset
Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group
is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UHG, UHC, financial protection, financial products, benefits implementation, life and disability, implementation specialist, supplemental health products 

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