Wells Fargo

Job Category:



Charlotte, North Carolina



Approximate Salary:

Not Specified

Position Type:

Full Time


415) 820-7800

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Independent Credible Challenge Consultant - Operational Risk Consultant 4

Wells Fargo - Charlotte, North Carolina

Posted: 12/7/2018

Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate Risk helps all Wells Fargo businesses identify and manage risk. We focus on three key risk areas: credit risk, operational risk and market risk. We help our management and Board of Directors identify and monitor risks that may affect multiple lines of business, and take appropriate action when business activities exceed the risk tolerance of the company.

About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with
$1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,200 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 265,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

Corporate Risk
Risk management at Wells Fargo is organized with clearly defined lines of defense to provide effective risk oversight and decision-making across the organization. Each line of defense is assigned specific responsibilities and understands the associated activities it is expected to perform.

Independent risk management is Corporate Risk, which is responsible for independent oversight of risk-taking activities. The function is led by the chief risk officer, who reports to the chair of the Risk Committee of the Board of Directors. Strategic enterprise function-aligned leaders in the Corporate Risk organization provide an independent view of horizontal, cross-business risks.

Operational Risk Business Oversight - Structural Planning & Administration
The Operational Risk Business Oversight (ORBO) function is part of the broader Operational Risk Group within Corporate Risk. The team is focused on independent oversight of front-line business groups with responsibility for aggregating, challenging, and overseeing all operational risks present in the business and its operations. The Structural Planning & Administration (SP&A) team within the broader OBRO function is accountable for developing and driving a consistent, collaborative, sustainable approach to business-aligned oversight for operational risk. This team has responsibility for developing a documented program; ensuring the program is consistently applied; conducting enterprise-wide evaluation of risks and issues requiring escalation and/or coordinated action planning; executing enterprise-wide business process comparisons to drive greater consistency; coordinating across the Operational Risk Group to review and challenge program/policy updates; driving a coordinated credible challenge calendar; and develop/execute routine information sharing across all three lines of defense.

The Role
Operational risk is the risk resulting from inadequate or failed internal controls and processes, people and systems, or resulting from external events. Operational risk is inherent in all Wells Fargo products and services as it often arises in the presence of other risk types.

The Business Process Risk Management (BPRM) and Risk and Control Self-Assessment (RCSA) credible challenge consultant role will be responsible for performing risk-based review and challenge of the front-line business groups’ operational risk assessment outputs. This role will interface and partner closely with the business-aligned oversight teams to identify opportunities for the business groups’ operational risk assessment outputs to better align with corporate-driven requirements and to more effectively evaluate risks and identify issues. This role will leverage a wide variety of data elements to execute credible challenge, including (but not limited to) risks, controls, issues, testing and self-assurance results, internal losses, compliance requirements, and business process information. Additionally, this role will support on-going credible challenge routines, key stakeholder updates, and identification of process improvement opportunities. Key responsibilities include:

  • Identification and evaluation of a wide variety of data elements to support credible challenge opportunities and recommended solutions
  • Identification of opportunities for improved risk management and/or more effective and efficient risk program execution
  • Effective partnership with business-aligned oversight teams and other stakeholders to identify opportunities to drive coordinated action planning to address risks, issues and better program alignment

The Candidate
This position requires knowledge and understanding of operational risk assessment processes, data and systems as well as business processes. This also requires the ability to partner with both internal and external stakeholders in the communication of insights gained through review of data.

A successful candidate will demonstrate:

  • Critical thought leadership, with a highly inquisitive nature
  • Capability to identify opportunities for effectiveness and efficiencies and communicate to leaders
  • Proven ability as an effective and compelling communicator
  • Exceptional ability to partner and collaborate with a breadth of stakeholders and constituents
  • Unique problem solving abilities, balancing creativity with pragmatism
  • Excellent written and oral communication skills with ability to clearly communicate ideas and results
Required Qualifications

  • 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both
Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization
Other Desired Qualifications

Our ideal candidate will demonstrate the following skills and abilities:

  • Solid knowledge and understanding of operational risk assessment processes, such as BPRM and RCSA, data and systems as well as business processes
  • Proven ability to proactively manage and resolve conflict and effectively defend decisions with objective rationale
  • Flexibility and business savvy to navigate a complex, highly-matrixed organization
  • Strong critical thinking skills with the ability to gather and assess relevant information and reach sound conclusions and solutions supported by relevant criteria and standards
  • CIA, CPA, CRCM certifications are desirable.

  • All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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