Xanterra Travel Collection

Job Category:

Food Service

Country:

United States

Postal Code:

92328

Approximate Salary:

Not Specified

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Inn - Fine Dining Restaurant Server Year Round

Xanterra Travel Collection - Death Valley, California

Posted: 10/1/2018

Overview

Assist in taking orders, delivering food, and ensuring excellent customer service to all guests.  Fulfill and exceed guests’ expectations.

Responsibilities
  • Welcome and great guests.  Assist in making and recommending food choices from the menu.
  • Inform guests of specials and menu changes/deletions. 
  • Answer questions in a professional and courteous manner.
  • Take food and beverage orders from guests, enter orders in our point-of-sale system, deliver food and beverages from the kitchen and bar to guests in a timely manner.
  • Continually follow-up with guests regarding food and dining experience.  Respond quickly and politely to guest requests.
  • Strictly adhere to all guest check/cash handling policies and procedures.
  • Perform all side work and assigned duties efficiently and with goodwill, good spirit and team work.
  • Maintain open communication with the server assistants and the Restaurant Manager.
  • Maintain clean service areas.
  • Perform other duties as assigned.
Qualifications
  • At least 3-years fine dining restaurant server experience.
  • Must be courteous and friendly at all times.
  • Must be well groomed and have excellent personal hygiene.
  • Must be able to write legibly and communicate clearly.
  • Must possess basic math skills and money handling skills.
  • Must possess or obtain a California Food Handler’s Card within 30 days of hire. On-site training is available.
  • Must possess or obtain a TIPS certification for servers of alcohol within 30 days of hire. On-site training is available.

Physical Demands:

  • Must be able to lift up to 30 lbs.
  • Physically able to stand, walk and carry trays for extended periods of time and in a fast-paced and high stress environment.

 

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