About UHG

Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Information Technology


United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

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IT Operating Systems Analyst - New York, NY and Irving, TX (Telecommute)

UHG - New York, New York

Posted: 08/9/2018

As an IT Operating Systems Analyst - New York, NY and Irving, TX (Telecommute), you would work with a variety of individuals that may include business users, internal and external customers, application developers, QA, project leaders and others with a primary focus on large-scale systems, applications, databases and reports leveraging multiple tools, processes, and technologies.

Primary Responsibilities:

  • Provide IT support for both online and batch application for MAHIX
  • Run, monitor and troubleshoot application batch jobs and online functionality
  • Respond to application war rooms
  • Triage customer incident tickets and provide analysis of customer or application issue
  • Open PIM and ALMs as required to track issues and code fixes
  • Coordinate with hCentive resources on issue triage, RCA and resolution 
  • Perform root cause analysis and provide write ups of RCA to customer
  • Provide customer facing reports as requested
  • Analyzes business requirements and able to write technical specification documents
  • Participates in system testing and able to write test cases


Know that this opportunity comes with big potential and big challenges. You will be challenged daily to better improve the customer experience. The work takes an ability to solve technical and strategic challenges using innovative approaches. You'll be using complex data to support business decisions and you'll need to demonstrate collaborative, creative and conceptual thinking.

Required Qualifications:

  • Bachelor’s Degree or higher
  • 3+ years of IT experience
  • Data analysis skills
  • Oracle PL/SQL development experience
  • Able to troubleshoot, provides resolutions of complex production, application and system problems.
  • Experience coordinating with vendor resources and providing updates to leadership.


Preferred Qualifications:

  • Unix scripting experience
  • SQL statement tuning an performance monitoring
  • Java background
  • Health care experience
  • Experience working in an Agile environment or familiarity with Agile methodology

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world?s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Keywords: IT Operating Systems Analyst, New York, NY, Irving, TX, Telecommute, Java, Oracle PL/SQL

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