About UHG

Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Information Technology



Approximate Salary:

Not Specified

Position Type:

Full Time

IT Systems Engineer - Avella Specialty Pharmacy - Phoenix, AZ

UHG - Phoenix, Arizona

Posted: 12/13/2018

When it comes to providing new hope and a new path to wellness, specialty pharmacy companies like Avella fill a unique and important role. Avella, now part of the Optum and UnitedHealth Group family of businesses, is bringing breakthrough medications, innovative clinical pharmacy programs and technological tools to providers and their patients across the nation. We create a viable level of access to many of the newest, most advanced medications in addition to a suite of tools that include mobile apps, text messaging tools and smart pill bottles. Whether you bring a clinical or business background to our opportunities, you can be sure that you'll be making a meaningful contribution to important solutions and services. Find out more about how you can start doing your life's best work.(sm)


The Systems Engineer will build out, maintain, and troubleshoot our rapidly expanding infrastructure.  You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified Systems Engineers will have a background in IT, computer systems engineering, or systems engineering and analysis.


Primary Responsibilities:

  • Independently research and fully understand existing systems
  • Create and maintain thorough system documentation
  • Participate in system architecture and design
  • Constantly analyze and make recommendations for high performance, scalability, availability and security
  • Maintain security, backup and redundancy strategies
  • Tier 2/3 support for internal Help Desk
  • Troubleshoot systems performance and outage issues
  • Collaborate with teams, inside and out of organization, to solve problems
  • Drive system outage triage calls with teams inside and outside organization
  • Research emerging technologies and recommend improvements to core network technologies and architecture to achieve reduced cost, increased availability, and better security
  • Install, configure, test and maintain operating systems, application software and system management tools

Required Qualifications:

  • BS degree in Computer Science or relevant work experience
  • Understanding of networking concepts and troubleshooting
  • 2+ years’ experience in each of the following
    • Experience working in a datacenter environment
    • System engineering experience
    • Physical servers and storage
    • Active Directory, DNS, IIS and Group Policy
    • OS patch management

Preferred Qualifications:

  • Familiar with Cisco UCS and vSwitches
  • Familiar with SharePoint
  • System Center Configuration Manager (SCCM)
  • Multiple versions of Linux and Windows OS
  • Citrix Netscalers, and Citrix Storefront/XenApp
  • Quest Rapid Recovery backup solution
  • Virtualization with VMWare
  • Familiarity with setting up resources in AWS and/or Azure

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: Systems Engineer, Avella, Specialty Pharmacy, Cisco, Active Directory, DNS, IIS, Group Policy, Systems engineering, Phoenix, AZ, Arizona

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