Wells Fargo


San Francisco, California



Approximate Salary:

Not Specified

Position Type:

Full Time


415) 820-7800

Linguistic Operation Manager

Wells Fargo - San Francisco, California

Posted: 11/3/2018

Job Description

Wells Fargo Bank, N.A. seeks an Linguistic Operation Manager in San Francisco, CA to manage Wells Fargo In-Language Customer Experience Team’s translation desktop software –Trado Studio, MultiTerm Desktop, TM Maintenance Tool. Oversee daily operation of other translation systems including the machine translation engine, terminology and glossary system, build translation system and tools document library with the quick start guide, user manual and system configuration maps to promote user self-services and educational benefits, and explore new translation technology and tools to introduce innovated translation solutions to improve translation project process and accelerate time-to-market of the localized product/experience. Collaborate with linguists to resolve linguistic issues and rebuttals for different languages, lead the respective linguists from different languages and vendors to update language assets such as style guide and glossaries for different languages regularly, and create training curriculums and conduct trainings of the translation system and tool training and linguistic review process training to onboard new vendors and linguists. Develop Chinese language assets including style guide and glossary for Traditional Chinese and Simplified Chinese for both simplified Chinese and traditional Chinese languages.

Requirements: Bachelor’s degree in Translation, Chinese, or a related field, and 5 years of progressively responsible experience in the translation and localization industry as a linguist, performing Chinese translation and linguistic review for quality assurance to ensure consistency with approved brand standards. 5 years of experience marketing content required to support special translation/review needs from lines of business, such as press release translation and integrated marketing materials review. Must possess 5 years of experience with SDL translation management system, desktop publishing elements, website localization, mobile/app localization, and machine translation. Candidate must be proficient in Chinese. Please apply at www.wellsfargo.com/careers Job ID: 5443821

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.


  • All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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