Wells Fargo


Las Vegas, Nevada



Approximate Salary:

Not Specified

Position Type:

Full Time


415) 820-7800

Loan Servicing Specialist 2

Wells Fargo - Las Vegas, Nevada

Posted: 12/7/2018

Job Description

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Cards and Retail Services, Deposit Products Group, the Innovation Group, Treasury Management, Merchant Services, Payment Solutions, and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Its guiding principles are to start with the customer, move faster, and partner effectively.

The Cards & Retail Services team helps customers achieve their financial dreams by providing a variety of products across the credit spectrum. We deliver industry-leading rewards, offers and benefits that recognize and celebrate our customers' relationship with Wells Fargo. Our customers all have unique goals and dreams - whether preparing for a home improvement project, shopping for a new sofa or kitchen table or meeting healthcare and dental needs. Others just want a financial tool that allows them to make everyday purchases while earning rewards. Our team works together with groups across the company, including the bankers in our 6,200 banking stores, to provide financing in the form of general-purpose cards, co-branded cards and private-label and industry cards. Our team is 6,700 strong, working in communities across the nation, and focused on doing our very best to help our customers succeed financially.

Our Retail Services team partners with retail merchants to issue private label credit cards to consumers for use at their store. It's one of the largest entry points for new households into Wells Fargo.
The Loan Servicing Specialist 2 is responsible for performing a variety of private label credit card origination tasks.

Functions include:

  • Validating credit card applicants
  • Verifying application inputs
  • Correcting data entry errors or omissions Authenticating applicant identity
  • Clearing various bank policy and business rules
  • May use various methods to gather and evaluate information up to and including working directly with merchants and/or applicants directly over the telephone
  • May also assign credit limits which fall within the dollar limit of the bank's scorecards as well as refer applications to a higher authority where an exception may be warranted
  • All functions must be completed in a fast paced environment with excellent attention to detail, quality and adherence to bank compliance, policy and procedural standards
  • Ability to explain rationale behind credit decisions, and/or to sell/promote line products

Work Schedule:
Hours of Operation: 7 days/week. Mon-Sat 6am - 9pm PST. Sun 8am-9pm.
Ability to work overtime and flexibility to change schedule as needed by the business. Open most holidays

Salary: $15/hr. Benefits Eligible

Required Qualifications

  • 6+ months of administrative experience, customers/people interaction experience, or a combination of both
Desired Qualifications

  • Basic Microsoft Office skills
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to interact with all levels of an organization
  • 1+ year of customer service experience
  • Ability to provide strong customer service and develop customer relationships
  • Strong analytical skills with high attention to detail and accuracy
  • Loan servicing experience
  • Basic Microsoft Office (Word, Excel, and Outlook) skills
  • Basic computer skills including the ability to navigate multiple windows, applications, and utilize search tools to find information
  • Credit card industry experience
Other Desired Qualifications
  • Flexibility to change schedules as needed
Job Expectations

  • Ability to work nights, weekends, and/or holidays as needed or scheduled
  • Ability to work additional hours as needed
Street Address

NV-Las Vegas: 4455 Spring Mountain Rd - Las Vegas, NV


  • All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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