Wells Fargo


Phoenix, Arizona


United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time


415) 820-7800

This job has expired and you can't apply for it anymore. Start a new search.

Loan Servicing Specialist 4

Wells Fargo - Phoenix, Arizona

Posted: 10/11/2018

Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Community Banking operates one of the most extensive banking franchises in the country, serving customers through approximately 6,000 branches and 13,000 ATMs in 39 states and the District of Columbia. Our group includes Business Strategy and Administration; Customer and Branch Experience; Customer Remediation Office; Distribution Strategy Group; Regional Banking; Regional Services; and Customer Segments, and serves mass market, affluent, and small business customers. Our focus is on delivering an exceptional experience for our customers and providing the products and services that will help them realize their financial hopes and dreams.

Join the Small Business Lending Operations team and become a part of an innovative fast paced and dynamic team that has led Wells Fargo to be the nation’s leader in small business banking. Small Business Lending Operations Horizontal Support (SBLOHS) provides centralized operations and servicing support to the Small Business Lending Operations Loan Center, to include Secured and Unsecured Operations, Loss Control, and Recovery. Functional responsibilities within the group include Collections Support, Account Servicing, Records Management and SBA Servicing.

This position is within the SBA Servicing area working with the US Small Business Advantage (SBA) to recover funds on loans that are in default.

Responsibilities include:

  • Completion of documents for submission to the SBA
  • Preparing documents to be transferred from one system to another
  • Reviewing reports to review and manage a pipeline for work from assignment to completion
  • Ability to work well in a team environment as well as individually as the work dictates
  • May perform maintenance on customer’s accounts

This position is Monday – Friday 7:00 am - 3:30 pm.

Required Qualifications

  • 1+ year of experience in one or a combination of the following: customer service, loan administration, collections, or sales environment
Desired Qualifications

  • Intermediate Microsoft Office skills
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills
  • Knowledge and understanding of Small Business Administration (SBA) Standard Operating Procedures (SOP) and Policies
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Strong organizational, multi-tasking, and prioritizing skills
  • Ability to research, analyze, and determine a course of action for financial transactions
  • Solid critical thinking skills
  • Ability to review peer work
  • Ability to foster effective partnerships
  • First Data Resources (FDR) experience
  • Exposure to Wells Fargo AFS (Automated Financial Systems)
Other Desired Qualifications
  • Exposure to the Etran system

  • All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Apply Now
This job has expired and you can't apply for it anymore