About Humana


Job Category:

Business Services - Administrative Services


United States

Approximate Salary:

Not Specified

Position Type:

Full Time

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Mail Room Clerk

Humana - West Chester Twp, Ohio

Posted: 10/29/2018


The Data Entry Representative 1 Document Operations operates a data entry device to key and/or verify a variety of standard and/or complex coded or uncoded business and statistical source data into a computer. Prepares source data for entry by opening and sorting mail. Verifies and logs receipt of data. Obtains missing data. Protects organization's value by keeping information confidential. The Data Entry Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.


Role:  Data Entry Representative 1 Document Operations

Scope of Role and Responsibilities:

  • Accurately sort and provide a timely count of incoming mail
  • Open and prep mail via Agissar Machine
  • Scan prepped orders through high speed IBML scanners
  • Quality check scanned orders
  • File processed orders, retrieve and deliver requested documents, and perform an audit for accuracy
  • File in numerical order
  • Rotate through dispensing, packing/shipping, and other areas of the pharmacy as needed – this could mean sitting or standing for the entire shift, on any shift
  • Ability to run reports and compile data for end of day reporting
  • Ability to identify trends, and ability to effectively communicate those trends to leadership as identified
  • Other projects as assigned


Role Essentials:

  • Strong Attention to detail.  To be able to correlate a series of defined numbers for filing purposes and create member facing documents.
  • Computer Skills: Computer based data entry utilizing multiple operating systems at the same time
  •  Organizing and managing multiple priorities and/or projects by using appropriate methodologies and tools.
  • Capacity to maintain confidentiality and work independently in support of the department. Must be flexible, friendly, engaging, and proactive, self-directed, versatile and also able to work well in a group.
  • Success in role requires focus, being self-driven and result oriented.
  • Must be able to sit or stand in a stationary position for up to 12 hours.
  • Must be able to lift up to 30 lbs.
  • Must be willing to be crossed trained in other Departments.
  • Must be able to work as early as 4:30am and as late as 5pm; Monday – Friday including Holidays and occasional Saturdays.  Hours of operation are subject to change based on business need and may include weekends if needed.

Role Desirables:

  • Pharmacy Knowledge
  • Critical thinking: Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to a problem

Preferred Education Requirements:

Minimum qualifications include:

  • High School Diploma or GED

Reporting Relationships:

Reports to a Frontline Leade

Scheduled Weekly Hours


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