Xanterra Travel Collection

Job Category:



United States

Postal Code:


Approximate Salary:

Not Specified

Maintenance Dispatcher, South Rim

Xanterra Travel Collection - Grand Canyon, Arizona

Posted: 12/8/2018


Takes maintenance request calls by phone, logs each call, and assigns a maintenance request ticket to the appropriate craftsperson.  The Dispatcher will also communicate with crafts personnel via the communications system.

  • Keep an accurate daily log of all called in maintenance requests.
  • Disseminate maintenance requests quickly and accurately as to assignment of craftsperson.
  • Collect specific information and communicate it on written maintenance request.
  • Process and track maintenance request routing and perform monthly inventories of requests.
  • Enter maintenance request data and other information into the computer.
  • Ability to recognize emergency situations and identify and notify necessary staff as dictated by the situation.
  • Use the communications system effectively to communicate with crafts personnel in the field.
  • Other duties as assigned.
  • Use and knowledge of word-processing, data entry or computer spreadsheet applications.
  • Excellent verbal and written communications skills.
  • An understanding of the various Xanterra South Rim departments, their facilities and functions.
  • A working knowledge of the physical layout of Grand Canyon National Park Lodges.
  • An understanding of the crafts trades functions and their responsibilities as they pertain to the maintenance functions.
  • Ability to learn and properly operate communications system.


Low-cost in-park housing provided.  Discounted meals; Medical/Dental/Vision health plans available; 401K; Drug-free workplace.  Employment history verified.  Background checks/Drug test required. Xanterra is an Equal Opportunity and Affirmative Action Employer.  Minorities/Woman/Disabled/Veterans are encouraged to apply.

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