Xanterra Travel Collection

Job Category:

Maintenance

Country:

United States

Postal Code:

86023

Approximate Salary:

Not Specified

Maintenance Lead-The Grand Hotel

Xanterra Travel Collection - Grand Canyon, Arizona

Posted: 12/8/2018

Overview

Under direction of Rooms Manager and Housekeeping Manager this position is responsible for the efficient and quality cleaning of hotel carpets of assigned areas in guest rooms, common areas, hallways, dorms etc. This position may be assigned other duties to facilitate guest services and efficient management of the hotel staff.

Responsibilities
  • Fully understand and support Xanterra Mission Statement and Core Values.
  • Greet all guests with an appropriate welcoming gesture, hold door and assist guest with any directions or questions as necessary.
  • Complete general maintenance assigned maintenance requests, ensuring timely completion, thoroughness and cost effectiveness.
  • Performs routine daily pool maintenance.
  • Ensure that staff is adhering to all prescribed Company, statutory/regulatory policies and procedures regarding worker safety, risk management, environmental policies, HAZMAT, HAZCOM, confined space, lockout/tagout and vehicle operation.
  • Perform maintenance in employee housing.
  • Perform inspections, and keep clean housing units.
  • Perform basic carpentry, Carpet cleaning, and painting duties as necessary and directed.
  • Report maintenance problems in an accurate fashion that require trade specific skill and attention
  • Ensure that work orders are being completed in a timely and accurate manner.
  • Adhere to all safety and risk management policies management as necessary.
  • Maintenance personnel must proactively seek out and report any safety issues regarding electrical, plumbing, HVAC, so that proper repairs can be made.
  • Report maintenance problems in an accurate fashion that require trade specific skill and attention.
  • Wear required personal protective equipment as required while performing job.
  • Ensures all repairs involving electrical, plumbing, carpentry, HVAC, and other repairs must adhere to current building codes and regulations.
  • Perform second level maintenance and repairs as related to the preventive maintenance program.
  • Assist in the training and development of lower General Maintenance grades.
  • Must have the ability to report in and assist during emergency operations including power outages and evacuations.
  • Other duties as assigned.
Qualifications

     

  • Must be customer service oriented with the ability to communicate in a friendly manner to guests.
  • Ability to follow directions.
  • Ability to read and follow detailed directions to ensure safe and proper operations of machinery.
  • Ability to perform the physical aspects of the job, pulling/pushing, bending, twisting, frequently lifting and moving furniture.
  • Ability to complete assigned tasks without close supervision.
  • Willingness to help out in all areas of the housekeeping department to facilitate services to guests and efficient management of the hotel
  • Knowledge of hospitality industry as it relates to Engineering functions
  • Familiar with current National Uniform Building Codes 
  • Knowledge of rooms and hotel layout at The Grand Hotel.
  • General knowledge of The Grand Hotel guest services with the ability to convey information to the guests.                                            

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