Giant Eagle Supermarkets

About Giant Eagle Supermarkets


Job Category:



United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

Manager, Analytics/Insights

Giant Eagle Supermarkets - Pittsburgh, Pennsylvania

Posted: 11/18/2018

About Us

Giant Eagle Inc., ranked 36 on Forbes magazine's largest private corporations list, is one of the nation's largest food retailers and distributors with approximately \\$9.5 billion in annual sales. Founded in 1931, Giant Eagle, Inc. has grown to be the number one supermarket retailer in the region with more than 420 stores throughout western Pennsylvania, north central Ohio, northern West Virginia, Maryland and Indiana.

Giant Eagle was previously named America's Second Harvest Regional Retailer of the Year for its support of local food banks, and also actively supports numerous community events, the United Way, Children's Hospital, Race For The Cure and other non-profit organizations. The company also has created education initiatives such as Apples For The Students, which has provided millions of dollars in computer equipment, software and other classroom learning tools for local schools and the Be A Smart Shopper school nutrition program. Further information can be found at

Position Summary

Leverage customer behavioral data to drive actionable insights across an Omni Channel organization through the use of descriptive, predictive and prescriptive analytics. Responsible for maintaining customer analysis as well as managing the analytics roadmap for the business.

Job Responsibilities

  • Interface with database tables; Pull data from difference sources and link them logically; know how to deal with the inherent structure of data. Use SAS and SQL to perform complex statistical analysis, segmentation and predictive models.
  • Collaborate across business units to provide guidance and strategic direction on how to best leverage insights.
  • Develop and automate dashboards for Key Stakeholders that identify KPIs that allow them to manage the business more effectively.
  • Manage day-to-day activities of two analysts and key analytic vendors.
  • Develop and implement strategies that drive sales and increase customer loyalty and retention.
  • Evaluate the effectiveness of multi-channel marketing, merchandising and CRM initiatives and provide insights and recommendations for optimization.
  • Synthesize primary and secondary customer information, prepared and present comprehensive reports of findings, illustrating data graphically and recommending actions from key insights.

Education and Training Required

  • Bachelors Degree Math, Statistics Computer Science

Experience Required

  • 5 to 10 years

Experience Desired

  • 5+ Years leveraging statistical tools (SQL, SAS, SPSS, R, Python) to manipulate large data sets, perform analysis and build predictive models.
  • 3+ Years building reporting and analytic tools. Power BI experience preferred but not required
  • Experience integrating online customer behavior (Web, App, Email, etc..) and integrating with offline purchase behavior
  • Expert knowledge of Microsoft Excel, including VBA, and Visualization best practices

Competencies Required

  • Adaptability
  • Customer Focused
  • Gets Things Done
  • Interpersonal Skills
  • Problem Solving
  • Respect for Self and Others
  • Business and Financial Acumen
  • Builds High Performance Teams
  • Communicate w/Courage & Impact
  • Manages Team Execution
  • Strategic Thinking & Planning

Work Environment

  • Normal office environment

Physical requirements

Equipment Used

  • Calculator
  • Computer
  • Copier
  • Fax Machine
  • Printer
  • Telephone

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