About UHG

Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


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Approximate Salary:

Not Specified

Position Type:

Full Time

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Manager Billing - West Hills, CA

UHG - WEST HILLS-California, California

Posted: 10/31/2018

Healthcare isn’t just changing. It’s growing more complex every day. ICD-10 Coding replaces ICD-9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that’s what fueled these exciting new opportunities.

Who are we? Optum360. We’re a dynamic new partnership formed by Quest and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we’ll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide.

If you’re looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.

The Business to Business Billing Manager is within the Financial Operations Team, specifically the Optum Centralized Billing Department.  Position will manage a billing team that works on many types of billing and billing systems with the end goal of moving to one common tool.  They will interact with customers, operation teams and accounting to gather supporting data to ensure invoice accuracy and also work through specific billing discrepancies. Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function.  

Primary Responsibilities: 
  • Manage daily workflow and supervise all billing activities for team(s) of billers. This includes contract billing and project costing billing. 
  • Maintain processing standards and ensure department SLAs are met 
  • Review and approve invoices
  • Run system processes to generate invoices
  • Interpret contracts to create and maintain billing and revenue rules in the ERP tool
  • Develop, implement and maintain processes and procedures for accurate and timely billing, ensuring best practices.  Keep all department procedures up-to-date. 
  • Create training materials and ensure employees are adequately trained to perform their jobs. 
  • Handle staff performance management. 
  • Monitor and report productivity and quality measures of the team.
  • Maintain adequate internal accounting process documentation and controls. 
  • Manage the audit process and work with internal and external auditors 
  • Provide operational and technical accounting expertise to ensure compliance with GAAP, Company policies, rules, regulation and laws.
  • Develop and maintain internal control structure and procedures for GAAP and SOX compliance
  • Resolve and follow up on high level customer service issues.
  • Maintains high performance standards for the team and does not tolerate complacency or mediocrity.
  • Identity errors/adjustments / exceptions and communicate those adjustments effectively to customer and internal stakeholders
  • Provide input to department projects and tool enhancements when needed. 
***This is not a telecommuter position***

  • Bachelor's Degree or higher
  • 5+ years experience in Healthcare analysis 
  • SQL, Advanced using Microsoft Excel (creating pivot tables and using filters)
Preferred Qualifications:
  • Experience in a large scale ERP environment
  • Management experience 
  • Ability to work onsite
Soft Skills:
  • Strong analytical skills
  • Excellent process management and improvement skills. 
  • Excellent communication and organization skills
  • High energy, high initiative, detail oriented and innovative individual
  • Strong analytical skills and process improvement / automation focus
  • People and organizational savvy

Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group
 is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Billing; Manager; Healthcare; UnitedHealth Group; Eden Prairie; Accounting; Revenue, ERP, process, improvement, management, finance, supervisor, pivot tables

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