Humana

About Humana

 

Job Category:

Integrated Care & Care Operations - Clinic/Center Administration

Country:

United States

Postal Code:

28052

Approximate Salary:

Not Specified

Position Type:

Full Time

Manager, Clinic/Center Administration

Humana - Gastonia, North Carolina

Posted: 09/6/2018

Description

The Manager, Clinic/Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Manager, Clinic/Center Administration works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals.

Responsibilities

The Manager, Clinic/Center Administration at our Gastonia NC location helps develop and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department.

               

Required Qualifications

  • High School Diploma or GED
  • Three or more years of operational leadership experience within a multi-physician office or clinical group
  • Direct leadership experience and demonstrated ability to lead, coach and mentor teams
  •  Proven interpersonal skills with the ability to interface effectively both internally  and externally  with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA’s, community organizations and other health plan staff
  • Knowledge of and experience working with Provider Communities
  • Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems
  • Knowledge of Excel, Word and Power Point Presentations in a business setting
  • A high level of engagement and emotional intelligence
  • This role is considered patient facing and is part of Humana Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Preferred Qualifications

  • Bachelor’s degree, preferably in Business Administration, Healthcare Administration or related field (highly desired)
  • Basic knowledge of Population Health Strategy
  • Medicare knowledge
  • Managed care experience
  • Value Based Care knowledge
  • Proven ability to function effectively in matrix management environment and as a member of an interdisciplinary team
  •  Solid understanding of medical care delivery, managed care financial arrangements and reimbursement
  • Experience managing a budget of $500,000+Basic knowledge of Population Health Strategy

Additional Information

Interview Format ◦As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Montage Voice allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

◦If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn’t missed) inviting you to participate in a Montage Voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

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