Mount Carmel Health System

About Mount Carmel Health System


Job Category:

Leadership, Marketing & Communication


United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

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Manager, Communications - Corporate Services Center

Mount Carmel Health System - Columbus, Ohio

Posted: 10/11/2018


OH1HS_68004_000 Communications

Expected Weekly Hours:



Day Shift

Position Purpose:

At Mount Carmel, we work to continuously inspire one another. Here, all are welcome. It is this culture of humility and compassion that sets Mount Carmel apart. We see the big picture and do the right thing. That means a dedication to the well-being our both our colleagues and the patients they serve.

Job Description Details:

The Communications Manager is responsible for communicating effective, meaningful and relevant information to various audiences by shaping, managing and leading strategic communications plans and projects that drive Mount Carmel's strategies and business priorities. As part of the Communications and Media Relations team, the Communications Manager collaborates with assigned partners to create and unify messaging, develop distribution strategies and provide overall guidance as a communications expert. This involves creating integrated communication plans, including content and material development and implementing tactics across multiple media and channels to achieve effective and meaningful communication.


  • Work closely with partners to manage, create and unify messaging, develop distribution strategies and provide overall guidance as a communications audiences (with a strong focus on internal audiences)
  • Develop and manage an integrated and consistent communications infrastructure to ensure stewardship of the brand in coordination with the system brand strategy, including developing content, key messaging, talking points, presentations; managing design, campaigns, newsletters, publications, meetings, special events, online content, etc., and appropriate budget and tracking.
  • Build collaborative relationships with project owners, senior leaders, physicians and other stakeholders to develop strategies, key messaging, action plans.
  • Issues/Crisis Communication. Support issue management/crisis communications as needed.
  • Media Relations. Share on-call media coverage on a rotating basis or as needed (including after-hours); facilitate news media inquiries as needed.
  • Ensures budget, timing and measurement of projects.
  • Ensures quality of all materials produced and superior customer service to clients.
  • Maintains expertise in healthcare communications, including issues, trends, competitors' strategies and introduce best practice strategies.
  • All other duties as assigned.


  • Education: Bachelor's degree in Communications, Journalism, Marketing, or Public Relations/Affairs.
  • Experience: Seven to ten years of communications-related experience. Five years of healthcare experience preferred.
  • Expertise in developing strategic and cohesive internal communications strategies especially within a matrix organization; strong understanding of employee engagement, leadership development and change management; knowledge of media/public relations.
  • Well-rounded experience in developing and executing all aspects of communications channels and platforms, including publications, meetings, intranets, special events, etc.
  • Strong consulting skills and ability to influence senior leaders and other key stakeholders throughout the organization. Experience with C-Suite execs and physicians preferred.
  • Demonstrated project management skills, including ability to prioritize and make decisions, handle multiple projects and priorities simultaneously; strong organizational skills; highly self-motivated and self-directed; attentive to detail. Must be able to work under pressure and tight deadlines.
  • Expresses a true comfort with ambiguity and an interest in an evolving and dynamic environment; easily adapts thinking and approach as the situation changes.

Discovering opportunities, support and excellence – all while making a real difference in patients’ lives – begins at Mount Carmel. Find a new beginning and advance your career with us.

Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, sexual orientation or physical ability.


#MCHS #ind123

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs more than 120,000 colleagues at dozens of hospitals and hundreds of health centers in 21 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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