DescriptionThe Medical Assistant 3 is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.
The Medical Assistant 3 performs clinical duties such as discussing symptoms and gathering and inputting information into the electronic medical records system, taking vital signs, giving injections, performing diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms at an outpatient care site. Collaborates closely with Physicians and Nurses. Delivers direct patient care dependent on what active certification allows. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.
•High school diploma or equivalent GED
•Active Medical Assistant Certificate as a Certified Medical Assistant/CMA or as a Registered Medical Assistant/RMA OR at least 1 year of professional experience as a Medical Assistant with the ability to complete a Humana approved certification within one year from hire date (**Please note if you are currently certified, some CMA and RMA programs may still require completion of Humana approved certification program**)
•Experience with MS Outlook
•Basic Computer knowledge
•Must be a team player with excellent communication skills
•Willingness to learn and be cross trained in other roles based on business need
•This role is within a clinical office setting, Monday-Friday, 8-5:00pm
•This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
- This position will be based at our (1)Independence MO location, however, viable candidates MUST be able to ‘float’ and cover ALL other PIPC locations based on business needs: (2)Wyandotte/ Kc KS, (3)Olathe KS, (4)‘mid-town’ Kc MO, (5)Raytown MO, and/or (6) Gladstone-Kc, MO
•Experience with HEDIS
•Experience with Electronic Medical Records
•Active Medical Assistant Certification or Registration from the following: American Association of Medical Assistant (AAMA), National Healthcareer Association, American Registry of Medical Assistants, National Association for Health Professionals, and/or American Medical Technologist
•Minimum of 1 year professional experience as a Medical Assistant in ‘back-office’ direct patient care
•Previous experience in a geriatric setting
•Hands-on professional Phlebotomy experience
-Bilingual English/Spanish – fluent to speak, read, and write in both languages without limitations or assistance
- Interview Format
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Montage Voice allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn’t missed) inviting you to participate in a Montage Voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
At Humana, we know your well-being is important to you, and it’s important to us too. That’s why we’re committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. If you share our passion for helping people, we likely have the right place for you at Humana.
Scheduled Weekly Hours40