First Transit

About First Transit

It's more than a job. It's a promise.  First Transit employs people who are committed to providing our customers with the highest levels of quality and customer service.  We deliver what we promise.  

Job Category:



Minneapolis, 2914


United States

Approximate Salary:

Not Specified

Position Type:

Full Time



(612) 378-7471

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Minneapolis - Region Vice President

First Transit - Minneapolis, 2914

Posted: 07/5/2018

Job Purpose:    Responsible for the overall performance of transit contracts within the assigned region.


Major Responsibilities:

  • Oversees transit services that includes traditional city and suburban fixed route services, commuter express services, Para-transit services, airport, corporate and university shuttles
  • Ensures services are provided at a consistent level and in line with transit agency expectations and requirements
  • Maintains quality service by nurturing a safety culture and customer satisfaction through working with other region staff and General Managers
  • Responsible for strategic planning and execution of plan within region
  • Establishes and maintains open communication with the customers and managers within region
  • Coaches and mentors managers to utilize best practices and set the highest standards
  • Coordinates the need for and the provision of corporate support staff
  • Reviews budgets for the assigned locations and monitors their financial performance
  • Develops new business opportunities and leads successful efforts to retain renewals within assigned region; works with proposal managers to prepare and submit proposals to renew existing business and win new business
  • Develops opportunities to hire and develop new managers
  • Establishes relationships with state and regional transit associations and participate in their activities
  • Additional special projects and duties as assigned


Minimum Education & Certifications Required:      

  • Bachelor’s Degree (or equivalent)
  • Master’s Degree preferred
  • Valid driver’s license


Experience & Skills Required:          

  • 10 years proven experience in passenger transportation or comparable service industry showing a consistent successful upward employment progression
  • Comprehensive knowledge of successfully managing a multitude of transit services
  • Comprehensive understanding of sophisticated computer software programs
  • Superb leadership and motivational skills
  • Superior oral and written communication skills; fluent in English
  • Excellent multi-tasking and organizational skills
  • Ability to maintain a positive attitude and promote teamwork in all aspects of daily operations
  • Knowledgeable of HR systems and tools
  • Committed to a Safety Lifestyle
  • Comprehensive knowledge of computer software programs for business applications
  • Ability to assimilate information quickly and accurately
  • Essential Job Functions:
  • Must be able to sit for long periods of time while traveling
  • Use of full ranges of hearing, speech and vision
  • Use of finger (manual dexterity) handling paperwork
  • Stoop, crouch or kneel when performing inspections of any type
  • Bend at the knee, hip and waist when performing duties
  • Stand while performing inspections and platform training
  • Be subject to wet, cold and/or hot environmental conditions
  • Write reports in a coherent, legible manner
  • Physically fit to board vehicles and inspect vehicle condition



Physical Requirements & Working Conditions (include amount of travel): Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.


Typical office environment, transit facilities, maintenance facilities, transit vehicles and airports

Work extended hours, including weekends and holidays, regularly demonstrating regular and consistent attendance and punctuality


Extensive travel within assigned region on a frequent basis.


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