Giant Eagle Supermarkets

About Giant Eagle Supermarkets


Job Category:



United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

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Now Hiring Pharmacy Technicians Pittsburgh South Hills Giant Eagles

Giant Eagle Supermarkets - Pittsburgh, Pennsylvania

Posted: 08/3/2018

About Us

Giant Eagle Pharmacy - A Quarter Century Filling Real Needs. Giant Eagle's first pharmacy opened March 17, 1980 in Penn Hills, PA. Throughout the 1980's, our pharmacy growth was fueled by extending the marketing philosophy of absolute minimum pricing to prescriptions. Today, Giant Eagle serves thousands of customers every day with over 200 pharmacies. Giant Eagle pharmacy meets a variety of customer needs, from filling prescriptions and administering flu shots to conducting free health screenings and providing patient education.

Position Summary

The purpose of this position is to join and contribute to a service conscious Pharmacy team who will consistently build relationships with patients by exceeding their needs and providing safe, accurate and efficient care to achieve optimal patient, Team Member and Company outcomes.

Job Responsibilities

  • Model excellent patient care and outstanding customer service by respecting, engaging and meeting or exceeding all patient needs including but not limited to: processing orders in person and by phone, directing patients to products and merchandise, and referring appropriate questions concerning prescriptions and over the counter medications to the Pharmacist.
  • Use the Pharmacy computer system at all stations to complete all actions necessary to fulfill patient orders timely and accurately.
  • Perform all supporting duties to contribute to the safe and efficient dispensing of all patient orders.
  • Follow all quality assurance policies and procedures at all stations including data entry, selecting and counting medications, call que and ringing out customers at will call and POS.
  • Assist with maintaining proper inventory levels by ordering, receiving, stocking and rotating medications and other supplies per company policies and procedures.
  • Acknowledge and welcome patients with compassion and a smile at all pharmacy entry points.
  • Adhere to all company, state and federal policies, laws and regulations, including HIPAA and Pseudoephedrine sales.
  • Maintain a neat and clean work environment to ensure company and government requirements are met.
  • Mentor/Train new and existing team members in the Pharmacy.
  • Assist team members with tasks to ensure department runs efficiently.
  • Answer telephone in a polite and timely manner and ensure accurate information is exchanged and customer is satisfied.
  • Have knowledge of all appropriate service and business metrics and assist the team on action plans to improve outcomes
  • Assist in the execution of all company initiatives and programs.
  • Achieve and maintain minimum testing requirements.
  • Others duties as assigned
  • Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: \\$0

Education and Training Required

  • High school diploma or equivalent

Experience Required

  • 0 to 6 months
  • Must be able to pass all required exams within the allotted time frames.

Age Requirement

  • At least 18 years of age


** Retail Shifts **

Competencies Required

  • Adaptability
  • Customer Focused
  • Gets Things Done
  • Interpersonal Skills
  • Problem Solving
  • Respect for Self and Others

Work Environment

  • Normal office environment

Physical requirements

  • Carrying Up to 25 pounds
  • Lifting Up to 25 pounds

Equipment Used

  • Computer
  • Telephone
  • Handheld Scanner
  • Intercom System
  • Safety Cutters
  • Cash Register
  • Deposit Safe
  • Drive Thru
  • Fill Station
  • Ordering Machine
  • Scale
  • WalkieTalkie

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