Wells Fargo

Job Category:

Risk/Compliance

Location:

Charlotte, North Carolina

Country:

US

Approximate Salary:

Not Specified

Position Type:

Full Time

Phone:

415) 820-7800

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Operational Risk Consultant 4 - Property Shared Services Consultant

Wells Fargo - Charlotte, North Carolina

Posted: 11/2/2018

Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate Risk helps all Wells Fargo businesses identify and manage risk. We focus on three key risk areas: credit risk, operational risk and market risk. We help our management and Board of Directors identify and monitor risks that may affect multiple lines of business, and take appropriate action when business activities exceed the risk tolerance of the company.

Operational Risk Solutions Group (ORS) is looking for an Operational Risk Consultant 4 to fill a key role within the ORS Governance Group to implement the new Self-Assurance Activities policy. This individual will be responsible for supporting self-assurance activities across the various ORS programs. Specifically, working with complex business areas such as Currency Transaction Reporting, Customer Identification Program, Customer Data Management, Reg O, SAFE, and other various groups.

Key job responsibilities include, but are not limited to:

  • Executing self-assurance activities and supplementing existing practices through the execution of business monitoring, surveillance, and/or Quality Assurance/Quality Control activities;
  • Assessing control design and ensure controls are working effectively in order to promote and enable proactive identification, root cause analysis, reporting, escalation, and corrective action of process and control deficiencies and adverse customer impacts.
  • Implementing the ORS Self-Assurance Activities methodology such as through the following requirements: 1) maintain procedures; 2) coordinate with business process maps in accordance with Business Process Risk Management Policy; 3) record and maintain a centralized inventory; 4) execute reporting, escalation, root cause analysis, and resolution of issues 5) inform risk measures, where appropriate; 6) inform the business’ self-assessment of related risks and controls per the Risk and Control Self-Assessment Policy.
  • Partnering with stakeholders across ORS including all levels of management;
  • Balancing risk mitigation and operational efficiency;
  • Managing any potential issues in the SHRP Issue Management tool and consulting with team members in the development of corrective action plans to effectively manage change;
  • Consulting on and supporting changing initiatives with high risk and provide guidance to less experienced consultants;
  • Serving as subject matter expert in ORS’ processes.

LOCATION(S)

  • Preferred locations include Charlotte, NC; Minneapolis, MN; others WF locations may be considered

#WFRiskJob
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Required Qualifications

  • 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both
Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization
  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization
  • A BS/BA degree or higher
  • Process efficiency experience, including process assessment and recommendations for improvement
  • Experience determining the root cause of identified issues
  • Outstanding problem solving skills
  • Ability to meet stringent deadlines
Other Desired Qualifications
  • Experience in real estate – preferably Other Real Estate
  • Americans with Disabilities Act (ADA) regulations
  • Experience or familiarity with Corporate Risk Management tools (RCSA/SHRP/Issues Management, etc.)
  • Experience evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; analyzing business and/or system changes to determine impact, identify and assess operational risk issues.
  • Experience executing self-assurance activities and supplementing existing practices through the execution of business monitoring, surveillance, and/or Quality Assurance/Quality Control activities
  • Experience developing senior-level reports such as risk metrics, statistics, and trending data
  • Experience documenting policy-related processes and procedures.
  • Experience managing issues in the SHRP/Issue Management tool and/or consulting with team members in the development of corrective action plans to effectively manage change.
  • Demonstrated experience and knowledge with multiple risk disciplines and key risk types
Disclaimer

  • All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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