Wells Fargo

Job Category:



Charlotte, North Carolina



Approximate Salary:

Not Specified

Position Type:

Full Time


415) 820-7800

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Operational Risk Consultant 5 (Model Governance Controls Lead)

Wells Fargo - Charlotte, North Carolina

Posted: 11/30/2018

Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Enterprise Finance & Information Technology offers technology and services that exceed Wells Fargo customers’ expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers’ financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members.

Enterprise Finance plans, tracks, analyzes and reports financial results, manages the company’s balance sheet, including funding, capital and investments; oversees internal real estate needs; drives acquisitions; is responsible for financial controls; and leads corporate strategy. Enterprise Finance identifies areas of financial risk and mitigates efforts appropriately. It works with capital markets to provide lowest possible costs of incremental funding, subject to capital and financial risk management constraints. It improves financial performance by analyzing business unit performance and recommending areas of improvement. The group strives for excellence in customer service and client support by exhibiting behavior that is fair, reasonable, ethical, and professional.

This role will serve as an advisor to the Enterprise Finance & Information Technology (EF&IT) executive/senior management team and deliver governance and oversight for the model risk governance program. This position will play a key role in the establishment of key controls to ensure compliance with the WF Model Risk Management policy and supporting standards. This position will deliver the program in support of the Corporate Risk Model Risk Officer, Model Owners, and key model stakeholders.

Our group is responsible for developing, implementing and monitoring a risk-based program designed to identify, assess and mitigate model risk that arises from inadequate or failed internal processes, people, systems or external events, while maintaining a balance between risk mitigation and operational efficiency.

Key responsibilities:

  • Develop strong understanding of the WF Model Risk Management policy, supporting standards, and related policies and standards (CCAR, RRP, 9Q Forecasting, EUCT/COSO, and G&O/Enterprise Data Governance Policies). Enforce adherence to WF Model Risk Management Policy, supporting standards, and related policies and standards as appropriate.
  • Lead execution of key model control activities, including, but not limited to Quarterly Attestation and Certification, Annual Deep Dive, Annual Model Governance review, and compilation of the Quarterly Model Risk Committee materials.
  • Provide monthly updates for issues in SHRP owned by the Enterprise Finance Model Governance team; work with key stakeholders to get and report status.
  • Leverage internal and external reporting to track policy compliance across the Enterprise Finance Model inventory, and coordinate with key portfolio leads to ensure compliance.
  • Coordinate development of new reporting and enhancements to existing reporting to keep pace with policy and regulatory change with the operational risk intelligence and analytics team.
  • Develop and execute training programs for Model Developers, Model Owners, and LOB Model Governance to socialize changes to model governance requirements.
  • Oversee the key risks and controls for the Model governance program, document framework of controls and requirements; maintain log of new and emerging risks; support key indicator and risk appetite reporting; perform compliance assessments as needed; maintain procedures and support key stakeholders.
  • Engage and coordinate interactions with WFAS and lead the interactions with the Corporate Model Risk (CMoR) team during annual CMoR governance review
  • Take a leadership role in external regulatory exams that are focused on Models; ensure model related MRAs and MRIAs impacting the Corporate Operational Risk portfolio are well managed and that remediation is completed and validated.
  • Support the Model Risk Officers and the Model Owners to ensure compliance with key Model risk policies and standards.
  • Ensure that procedures are documented and maintained for Enterprise Finance; maintain robust SharePoint
  • Partner with the Enterprise Finance Risk team to develop and deliver key reporting and metrics for the Quarterly Model Risk Committee and Finance Risk Control Committee
  • Collaborate with peers across WF to help implement best practices and drive efficiency opportunities for model governance and oversight
  • Serve as a role model demonstrating commitment to diversity and inclusion and Wells Fargo's culture and core values
Required Qualifications

  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both
Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization
  • A BS/BA degree or higher
Other Desired Qualifications
  • Strong risk management and compliance skills
  • Knowledge and understanding of implementation or project management
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Experience developing partnerships and collaborating with other business and functional areas
  • Ability to manage information governance policies and procedures
  • Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions
  • Operational risk management experience.
  • Experience with Stress Testing, Recovery and Resolution Planning, 9Q Forecasting, Liquidity and Interest Rate Risk processes and governance.
  • Experience with Model Risk Governance or related model risk experience
  • Experience communicating with regulators, auditors and other oversight bodies.
  • Exceptional reporting, presentation, and project management skills.
  • Business savvy to navigate a complex, highly-matrixed organization.
  • Experience with the Model Risk Inventory, MoRS.
  • Ability to translate ambiguous ideas/issues into well-defined plans/solutions.
  • Ability to set appropriate deliverable timelines and follow-through.
  • Ability to analyze broad and deep business operations, as well as, ability to present complex concepts in a clear manner and in the right voice for the intended audience.
  • Ability to lead through adversity and adjust to changing priorities.
  • Ability to anticipate and ask the right questions to assess all facets of an effort.
  • Self-motivation ability to be adaptable to a dynamic work environment with multiple priorities and strict timelines.
  • Ability to partner with all organizational levels of the Organization.
  • Ability to articulate complex concepts in a clear manner
Street Address

NC-Charlotte: 11625 N Community House Road - Charlotte, NC
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA


  • All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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