H&R Block

About H&R Block

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Job Category:

Other

Country:

United States

Postal Code:

27101

Approximate Salary:

Not Specified

Operations Administrative Assistant - S

H&R Block - Winston Salem, North Carolina

Posted: 12/14/2018

JOB SUMMARY:
 
Responsible for providing administrative support within a District or Districts in the areas of operational support, ordering supplies, hiring support and general administrative duties as related to the district(s) offices operations.  
 
DUTIES AND RESPONSIBILITIES: 
 
 

 

  • Provides seasonal hiring support in the HRB Gateway hiring system and administrative support to the District Operations Coordinator (DOC) supporting a total of 7 offices.  50%
  • Receives communication (written, telephone and electronic) from offices who have a concern or a need around supplies, facilities or support.   Documents nature of problem, researches solutions, and resolves issues or escalates to DOC or DGM as needed.  50%
  • Reviews office supply inventory and places orders to meet the needs of the office/district.  .
  • Review and verify invoices and prepares payment for the DOC’s approval. 
  • Assists with local marketing initiatives. 
  • Attends training related to the effective and efficient performance of job duties.
  • Other duties as assigned by the District Operations Coordinator or in partnership with other managerial staff.
  • Assist with office readiness with organizing and cleaning of offices
 
 
MINIMUM REQUIREMENTS:
 
Education:
 
 
  • Completion of a high school diploma or equivalent.  Additional course work in math is preferred.
 
Skills & Experience:
 
 
  • Minimum of one year of clerical or administrative experience.
  • Must have good reading and math skills in order to understand information and effectively explain information to others.
  • Must have good verbal and written communication skills and effectively communicate in person.
  • Computer skills
  • Understanding and previous use of a Windows-based computer system and applications such as Microsoft Word, Excel, and Outlook.
  • Experience with Windows operating system.
  • A basic level knowledge of Microsoft Office Suite.
  • Ability to read, write, and clearly communicate in English and/or other languages as required by the needs of the district.
  • Additional state and local requirements may apply.
 
 

PREFERRED QUALIFICATIONS:
 
 
  • Two to four years of experience as an H&R Block associate.
  • Experience in a multi-unit environment.
 
 

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