At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Cards and Retail Services, Deposit Products Group, the Innovation Group, Treasury Management, Merchant Services, Payment Solutions, and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Its guiding principles are to start with the customer, move faster, and partner effectively.
Within the Operations team our Electronic & Commercial Services team processes cash and check deposits, fulfills currency and coin orders through cash vault services, provides retail and wholesale lockbox collection services, wire transfer services, and Treasury Management (TM) products and services, including monthly billing statements for Business Banking, Wholesale, International, and TM customers.
An Operations Clerk position is the first step in a rewarding career in financial services. You'll learn about the world of cash and deposit processing within the financial services industry. This is a high-volume, fast-paced, deadline driven production environment working behind the scenes with little, if any, customer contact. In this role you'll spend 100% of your time working on tasks such as receiving, processing, and verifying commercial deposits. You will also use specialized equipment while processing commercial and branch deposits from our branch offices and retail business customers.
You will be performing fairly routine general clerical tasks that require basic research or problem solving skills. Duties may include: working in the coin room, batcher tickets, online entries, processing coin items; researching and processing adjustments; calculating or balancing routine accounting entries; collecting data on logs and reports; sorting, matching, ordering and/or reconciling items; performing various data entry tasks. Receive and distribute deposits from carriers following all procedures. Works under direct supervision following established procedures.
This position has strict production metrics that determine acceptable levels of performance and require that all cash must be accounted for on the day it is received. There are also strict deadlines requiring flexibility of schedule, as this is an open-ended position with the start and end time being determined by work flow. The best Operations Clerks demonstrate strong attention to detail, organizational skills, ability to follow procedures, and basic computer knowledge. They consistently deliver world class customer service through effective communication, active listening, and interpersonal skills with timely and accurate resolution. They also have the desire and motivation to constantly improve their ability to perform each function quickly and accurately. While the dress code is casual, the Operations Clerks work in an extremely secure facility under constant video surveillance.
Work Schedule: Monday through Friday, possibly 8am to 5pm - TBD - The schedule is considered to be open-ended. Additional/extended hours may be required based on business need.
- 6+ months of experience in a production or general office environment
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Good communication skills
- Attention to detail and accuracy skills
- Solid problem solving skills
- MUST BE ABLE TO SIT OR STAND FOR LONG PERIODS OF TIME
- MUST BE ABLE TO LIFT 50 POUNDS
FL-Jacksonville: 8230 Baycenter Rd - Jacksonville, FL
- All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.