Often times, people think that all retail associate positions are the same... and for the most part, they may be right! But when it comes to the merchandise we sell, the people that work for us and the scheduling flexibility we offer, Harmon Face Values is definitely different!
Our stores are very entrepreneurial and we have a unique approach to customer service, we are TRULY a retail phenomenon. Our Associate team is responsible for ensuring that our customers are the priority.
The Operations Specialist ensures that customer orders are processed in an accurate manner within expected productivity guidelines. The Operations Specialist must possess a strong attention to detail and be able to perform a wide variety of job tasks, both on the sales floor and in the receiving area as business needs dictate.
• Responsible for taking customer orders, picking/retrieving the items, packaging and then shipping the items to customers in a timely manner
• Inspect shipments for damages or defects and records discrepancies or damages
• Maintain inventory of shipping materials and supplies
• Manage and process freight flow by verifying units received and unpacking and processing merchandise
• Provide direction to organize and rearranges merchandise as needed to execute stocking plans and presentation standards
• Acknowledge customers in a courteous, helpful and respectful manner; prompting and politely responds to customer inquiries and customer requests for support
• Perform all responsibilities associated with cashiering, when required
• Support housekeeping standards throughout facility, cleans back room and sales floor as needed
• Perform additional duties as required including, but not limited to, stocking, freight processing, price changes and cart retrieval
• High School diploma or equivalent
• 2+ years of retail experience desired
• Effective communication and customer service skills
• Readily adjusts schedule, tasks, and priorities when necessary to meet business needs
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
An Equal Opportunity Employer
It is the policy of Bed Bath & Beyond Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.