About UHG

Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Business Operations



Approximate Salary:

Not Specified

Position Type:

Full Time

Operations Supervisor - Brentwood, TN

UHG - Brentwood, Tennessee

Posted: 12/17/2018

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)
As an Operations Coding Supervisor you will manage and optimize the tactical execution of Retrospective and Prospective Program and Service offerings. Responsibilities include management of the coder resource pool to include, but not limited to manage work and production commitments, as well as inventory assignments.
Primary Responsibilities:
  • Manage and optimize the tactical execution of Retrospective and Prospective Program and Service offerings through proactive coder management
  • Manage and optimize Productivity and throughput by compiling coder production statistics and comparing them against benchmarks
  • Manage and optimize Inventory Management by holding coders accountable to complete the work assigned to them
  • Manage the day-to-day activities of coders and assigned resources
  • Optimize workflows and identifies gaps in processes
  • Manages specific projects to completion
  • Implement controls and workflows
  • Ensure that the proper guardrails are in place
  • Identify and resolve barriers to success
  • Create and implement solutions
  • Monitor and manage performance to financial and operational projections
  • Performs capacity planning and resource leveling
  • Compares productivity to capacity plan
  • Identifies variances and implements proactive solutions to mitigate risk
  • Provide inventory and productivity forecasting
  • Incorporate feedback from operational, financial and QA reports to improve performance

Required Qualifications:
  • High School Diploma
  • 2+ years of management experience or 2+ years of lead experience managing large teams of (20+ employees)
Preferred Qualifications:
  • Remote experience
  • Coding credential (CPC, CRC, RHIT, RHIA)

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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