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Careers at UnitedHealth Group

 

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM

 

Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com

 

Job Category:

Medical and Clinical Operations

Country:

United States

Postal Code:

85001

Approximate Salary:

Not Specified

Position Type:

Full Time

OptumCare Clinical Administrative Coordinator - Phoenix. AZ

UHG - Phoenix, Arizona

Posted: 09/13/2018

OptumCare is a network of health care providers, whose mission is to connect and support providers by working together to deliver the most effective and compassionate care to each and every patient they serve.  Optum Medical Network’s focus is to do the right things for patients, physicians, and the community. Optum Medical Network’s Core Business is contracting directly with health insurers to deliver a highly personal care management and service model to their patients.  The current focus of Optum Medical Network is on seniors, and those with complex care needs, who most benefit from a high touch model of care.   Primary Responsibilities:

  • Perform outbound and inbound calls to schedule members for the Annual Medicare Wellness Visits both at contracted PCP offices and OptumCare Community Centers
  • Work with Providers (PCPs) and the clinical team to manage requests for services from members. Communicate the schedule to the office staff as well
  • Communicate change requests from member for; telephone numbers, PCP’s etc. to customer service team
  • Assist the clinical staff with setting up documents / preparing for Annual Wellness Visits

Required Qualifications:
  • HS Diploma or GED
  • 2+ years of customer service experience analyzing and solving customer problems
  • Must be able to create, edit, save and send documents utilizing Microsoft Word and Excel
  • Must be able to navigate a PC to open applications, send emails, and conduct data entry
Preferred Qualifications:
  • Experience working within the Healthcare Industry
  • Experience working with Healthcare Insurance
  • Professional experience in a clerical or administrative support related role
  • Working Knowledge of Medical Terminology to communicate with members and providers
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)   
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
    Job Keywords: Clinical Coordinator, Clinical Admin Coord, Clinical Administrative Coordinator, Phoenix, AZ, Arizona

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