About UHG

Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:




Approximate Salary:

Not Specified

Position Type:

Part Time

Part Time Call Center RN - Telecommute from Missouri

UHG - Maryland Heights, Missouri

Posted: 11/15/2018

There's energy and excitement here, a shared mission to improve the lives of others as well as our own. Nursing here isn't for everybody. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? Start doing your life's best work.(sm)
Candidates must reside within a commutable distance of the greater St Louis, MO area.  This is a Telecommute/Work from home position
Optum Health Care Patient Help Line is an after - hours inbound call center. We have part-time positions available (approximately 4 days per week for 6 hour shifts), evenings and weekends are required. Holidays are required on a rotating basis.  Variety of schedules available! Training, regardless of schedule, will be a full 40 hours per week for 3 weeks, at regular daytime business hours, Monday - Friday.
If you are located in the greater St Louis, MO area, you will have the flexibility to telecommute* as you take on some tough challenges.
Primary Responsibilities:
  • Assesses and triages immediate health concerns
  • Identifies problems or gaps in care offering opportunity for intervention
  • Coordinates services and referrals to health programs
  • Provides health education and coaches consumers on treatment alternatives to assist them in best decision making
  • Prepares individuals for physician visits
  • Manages utilization through education, special projects, initiatives, and other job duties as assigned
 ***This is a work from home position and candidates must reside in a commutable distance of St Louis, MO.  Benefits are available for our Part Time positions***
This position will require active and unrestricted Nursing licensure in multiple US States.  Selected candidate must be willing and able to obtain and maintain multiple state licensures. (Application fees and filing costs paid for by UHG)   

Required Qualifications:
  • Active, unrestricted RN license in your state of residence
  • 2+ years of RN experience in any clinical setting
  • Proficient level of experience with Microsoft Office applications, and strong technical aptitude
  • Must live within a commutable distance of St Louis, Missouri
  • Ability to work evening shifts including weekends
  • Ability to work Monday - Friday during daytime hours for first 3 weeks for training
  • Multiple state licensure (in addition to Compact License if applicable) or ability to obtain multiple state nursing licenses
Preferred Qualifications:
  • Home health experience 
  • Triage experience 
  • Emergency room experience
  • Case management experience 
  • Previous customer service experience 
  • Previous experience in a call center environment
  • Bilingual in Spanish or Vietnamese
  • Current and unrestricted California RN license

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Job Keywords: RN, nurse, case manager, call center, healthcare navigator, telephonic nurse, triage, telecommute, work from home, Missouri, California, part time

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