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Careers at UnitedHealth Group

 

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM

 

Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com

 

Job Category:

Healthcare

Country:

US

Approximate Salary:

Not Specified

Position Type:

Full Time

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Patient Care Coordinator - Basking Ridge, NJ

UHG - Basking Ridge, New Jersey

Posted: 12/7/2018

Energize your career with one of Healthcare’s fastest growing companies.  

You dream of a great career with a great company – where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.  We live for the opportunity to make a difference and right now, we are living it up.

 

This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader.

 

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.


What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.

The Patient Care Coordinator in Basking Ridge, NJ in this function is part of an interdisciplinary care team of palliative care providers to support patients facing serious illness, including their families and care givers.  As part of the team, patient care coordinators play a critical role in helping to coordinate care for palliative care patients, including community resources, hospice, home health and durable medical equipment, along with facilitating the communication of patient medical records and visit notes with collaborating healthcare providers and partners.  Additional responsibilities may include support of patient outreach and engagement, patient scheduling and rescheduling, and other administrative functions, as required.

Primary Responsibilities:

  • Participate in weekly interdisciplinary care team meetings, including prepare patient census report, take minutes, and maintain an accurate log of follow - up items

  • Perform outreach calls to patients to enroll in palliative care

  • Coordinate care for palliative care patients, including community resources, hospice, home health and durable medical equipment

  • Facilitate the communication of patient medical records and visit notes with collaborating healthcare providers and partners

  • Answer the telephone during regular business hours to response to patient, family and provider inquiries and triage to appropriate team members as appropriate

  • Schedule initial patient visits, pre - visit reminder calls and support rescheduling, as needed

  • Conduct patient satisfaction surveys for performance measurement

  • Assist with mailing educational resources and marketing materials to patients and families, upon request

  • Office budget management and oversight, including support for clinician travel expenses

  • Document in the clinical management system

  • Sort all incoming mail for distribution, dispatch outgoing mail, and re - address undeliverable mail bearing incomplete or incorrect address.

  • Run reports

  • Other administrative duties as defined


Required Qualifications:

  • High School Diploma / GED or higher

  • 1+ years experience with patient clinical documentation systems (electronic medical record)

  • 1+ years of medical terminology

  • Proficient with Microsoft Word (creating and editing documents), Microsoft Excel (general spreadsheet navigation) and Microsoft Outlook (email and calendar)

  • Will be required to attend 2 - week training

Preferred Qualifications:

  • Experience in palliative care or hospice
  • Bilingual or multilingual fluency, including the ability to read, write & speak
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group
is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Patient Care, Coordinator, Medical Terminology, patient clinical documentation systems, electronic medical record

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