About UHG

Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:




Approximate Salary:

Not Specified

Position Type:

Full Time

Patient Imaging Records Coordinator - Las Vegas, NV

UHG - Las Vegas, Nevada

Posted: 12/7/2018

What makes your clinical career greater with UnitedHealth Group? You’ll work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere. Whether in-person or over-the-phone, we’re working to help others live healthier lives while providing an opportunity for you to do your life's best work.(sm) 


Southwest Medical Associates (SMA) is a multi-specialty group of physicians, Nurse Practitioners, and Physician Assistants consisting of over 300 providers, 21 medical health centers including six urgent care clinics, four convenient care centers, two lifestyle centers catering to older adults, an outpatient surgery center, plus E-visits and online options via Now Clinic telemedicine technology.  SMA offers patients compassion, innovation, and quality care throughout southern Nevada. SMA is headquartered in the greater Las Vegas, NV area.


Primary Responsibilities:

  • Greet all external and internal customers in a courteous manner. Use proper telephone etiquette. Maintain a positive attitude in the work environment at all times
  • Answers phone and takes messages or routes incoming calls as per phone script and SMA policy. Documents all calls and messages appropriately according to SMA policy
  • Ensure Imaging referrals are met in a timely manner, which includes right fax, reviewing, monitoring, and protocoling, scheduling, completing all referrals including non-compliant and verify demographics including insurance information are correct in IDX and Updates as necessary
  • When assigned notifies ordering providers by tasking or fax of all Stats and positive exam findings in the electronic medical record (EMR) and all pertinent systems
  • Process incoming films / CD’s and returns.  Utilize computer system to track location of film / CD files and documentation. Process release forms and prepare for Loan out.  Ensure that all released have a finalized report.  Print hard copy digital images and burn CD of digital images for patients or requesting facility. Assist with file room duties as assigned
  • Ensures request for outside images are processed and followed up on in a timely manner
  • Mail out imaging results to providers
  • Resolve routine to moderately complex questions and problems, and refer more complex issues to supervisor
  • Assists co-workers and team members with duties when requested, to include but not limited to, floating to other areas as needed. Maintain and monitor Imaging Department linen, supply and business costs
  • Rotates within Imaging Departments to include satellite offices, as needed, reliable transportation is required
  • Assists co-workers and team members with duties when requested, to include but not limited to, floating to other areas occasionally deliver and pick up files as needed

Required Qualifications:
  • High School Diploma and / or equivalent
  • CPR certification obtained within 30 days of hire
  • 1+ year of experience in a healthcare environment setting or 1 year of office experience
  • Knowledge and understanding of what customer service is and how to maintain it in the clinic setting
  • Understanding of insurance programs and basic managed care principals such as referrals
  • Understanding of all aspects of the patient visit from open to close
Preferred Qualifications:
  • Medical terminology knowledge
  • Basic knowledge of PACS systems

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: Patient Imaging Records, healthcare, medical, scanning, CPR, clinic, Optum, UHG, Las Vegas

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