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We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Business Operations



Approximate Salary:

Not Specified

Position Type:

Full Time

Patient Registration Supervisor - Stockton, CA

UHG - Stockton, California

Posted: 12/7/2018

Do you have compassion and a passion to help others?  Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)      
The Patient Registration Supervisor, Optum360 will be responsible for the daily operations of all functions of a 24/7 emergency room as well as inpatient and outpatient registration at St Joseph's Behavioral Health Center in Stockton, CA.    
The Patient Registration Supervisor is a member of the Leadership team responsible for leading the scheduling and registration staff at points of entry for every patient encounter. This position is responsible for supervising, monitoring and managing the daily operations for the Family Medical Centers for our client Dignity health to ensure superior customer service and maximum reimbursement for rendered services.  The role works directly with the clinical and administrative departments to impact the patients experience and increase revenue through the registration activities. The Patient Registration Supervisor will ensure accountability with enhancing the financial clearance processes through Process Improvement Initiatives and tracking Key Performance Indicators such as Denial Management, Compliance Regulations and Point of Service Cash Collections which are all critical to the client’s missions.
Primary Responsibilities:       
  • Serves as a liaison between the Centralize Business Office and the facility
  • Integrates the department's services with the hospital's primary functions
  • Develop & implement policies and procedures that guide or support services
  • Assesses and improves department performance
  • Ensures orientation and continuing education of departmental staff

Required Qualifications:     
  • High School Diploma or GED
  • 4+ years of experience in medical facility, health insurance or related area
  • Strong analytical skills with a thorough knowledge of computer system in Health Care Information System
  • Clear understanding of the management of Revenue Cycle and Regulatory Agencies
  • Ability to coach and mentor employees
  • Understanding and knowledge of Performance Management and Process Improvement principles
Preferred Qualifications:   
  • Bachelor’s degree
  • Registration experience in an acute care facility or hospital setting
  • 5+ years of experience in Revenue Cycle Management
  • 2+ years of experience in a supervisory or lead role

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Job Keywords:  Patient Registration Manager, Supervisor, Patient Registration, St. Joseph Medical Center, St Joseph's Behavioral Health Center, Stockton, CA, California

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