Giant Eagle Supermarkets

About Giant Eagle Supermarkets


Job Category:



United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

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Pharmacy Tech, Specialty Rx

Giant Eagle Supermarkets - Freedom, Pennsylvania

Posted: 11/2/2018

About Us

Giant Eagle Pharmacy - A Quarter Century Filling Real Needs. Giant Eagle's first pharmacy opened March 17, 1980 in Penn Hills, PA. Throughout the 1980's, our pharmacy growth was fueled by extending the marketing philosophy of absolute minimum pricing to prescriptions. Today, Giant Eagle serves thousands of customers every day with over 200 pharmacies. Giant Eagle pharmacy meets a variety of customer needs, from filling prescriptions and administering flu shots to conducting free health screenings and providing patient education.

Position Summary

The purpose of this postion is to join and contribute to a service conscious specialty pharmacy team who will consistantly build relationships with patients by exceeding their needs and providing safe, accurate and efficient care to achieve optimal patient , team member and company outcomes.

Job Responsibilities

  • Under the direct supervision of the Specialty Pharmacist, the technician is responsible for the processing, preparation, and filling of specialty prescriptions. The technician will not share any clinical information with the patient.
  • Model excellent patient care by respecting, engaging and enthusiastically meeting or exceeding all patient needs including processing orders, and referring appropriate questions concerning prescriptions to the needed clinical workflow stream
  • Adhere to all company, state and federal policies, laws and regulations including HIPAA.
  • Finalize sales using cash register according to established procedures including the Point of Sale Policies.
  • Maintain a neat and clean work environment to ensure company and government requirements are met.
  • Remove out of date/expired medications using proper company procedures
  • Maintain productivity rates and meet quality expectations as determined by leadership
  • Answer telephone in a polite and timely manner and ensure accurate information is exchanged and customer is satisfied.
  • Resolve customer questions and concerns by communicating effectively with the customer and the management team/support staff in an efficient manner
  • File prescriptions daily
  • Assist team members with tasks to ensure department runs efficiently
  • ¿ Use the pharmacy computer to complete all actions necessary to maximize efficiency and provide optimal patient care including but not limited to: search for patients and profiles, determine dates of fill and pick up dates, check on-hand counts of medications and enter invoices
  • Have knowledge of all appropriate service and business metrics and assist team on action plans to improve outcomes
  • Assist in the execution of all company initiatives/programs and participate in staff meetings
  • If necessary contact physician office for refills
  • Report errors, omissions, incidents to pharmacist
  • Five percent of overall responsibilities are dedicated to Quality Management
  • Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: \\$0

Education and Training Required

  • High school diploma or equivalent

Experience Required

  • 0 to 6 months

Age Requirement

  • At least 18 years of age


** Warehouse Shifts **

Competencies Required

  • Adaptability
  • Customer Focused
  • Gets Things Done
  • Interpersonal Skills
  • Problem Solving
  • Respect for Self and Others

Work Environment

  • Normal store environment with no continuous exposure to extreme temps, dust, etc

Physical requirements

  • Carrying Up to 25 pounds
  • Lifting Up to 25 pounds

Equipment Used

  • Intercom System
  • Safety Cutters
  • Cash Register
  • Deposit Safe
  • Fill Station
  • Ordering Machine
  • Scale
  • WalkieTalkie

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