Xanterra Travel Collection

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Polar Express Ensemble (Main Role-Chef Character)

Xanterra Travel Collection - Williams, Arizona

Posted: 11/13/2018





Grand Canyon Railway and Warner Bros Productions Presents

The Polar Express Train Ride


THE POLAR EXPRESS Train Ride Event at Grand Canyon Railway Historic Williams Depot is a LIVE, interactive event based on the film by Warner Bros. The theatrical performance will employ actors and singers for a 70 minute roundtrip train ride.

(This is a live, repeating theatrical production, not a film shoot)

“THE POLAR EXPRESS and all related characters and elements © & ™ Warner Bros. Entertainment Inc. (s17)”





  • Singers/actors, outgoing, enthusiastic, joy-filled.
  • Fully understand and support Xanterra Mission Statement and Core Values. 
  • Communicate announcements over microphone giving verbal instructions for up to 90 passengers.
  • Responsible for knowing classic holiday carols and the willingness to lead the song in front of passengers.
  • Prep train cars for daily train ride to department standards
  • Moves about the train safely while serving hot chocolate and cookies to the passengers
  • Adapts to the Polar Express Chef role and get into character during the train trip
  • Responsible for Bio-Hazard clean-ups as necessary.
  • Works as a team player and demonstrates good communication skills at all times.
  • Effectively handles stressful situations in a public setting and resolves guest related problems in a professional manner.
  • Establishes and maintains an effective professional working relationship with co-workers, directors, and other departments; working together in a positive work environment.
  • Maintains schedule flexibility, working scheduled days, evenings, weekends and holidays. Shifts are 6+/- hours per day.
  • Responsible for understanding and adhering to all prescribed Environmental Management Systems (EMS) policies and corporate commitments to maintain ISO 14001 goals and guidelines; reduce, reuse and recycle program.
  • Other duties as assigned.
  • Ability to work evening shifts, including shifts on holidays and weekends. Shifts are 6+/- hours per day.
  • Must possess good interpersonal skills with the ability to read, write, and speak English; communicate professionally, effectively and clearly face-to-face, and in written communication.
  • Ability to lift at least 40 pounds.


*Individuals displaying radical departures from conventional dress or personal grooming and hygiene standards will not be considered for roles.


Commitment Requirements and Live Run Dates:

Shifts start at 3:30 and end at approximately 9:30 selected individuals must be available to work on a part time (up to 32 hours or 2-4 days/ week) or full time (40 or more hours or 5-6 days/week) basis for the duration of the season outlined below. Free shuttle service will be provided to individuals traveling from Flagstaff. 

  • Orientation: Friday November 2nd 8AM-12PM.
  • Railroad Safety Training: Saturday November 3rd, 9AM- 1PM.
  • Rehearsals: November TBD

Live Run Dates:

  • November 9, 10, 11, 15, 16, 17, 18, 21, 23, 24, 25, 26, 28, 29, 30
  • December 1, 2, 3, 5, 6, 7, 8, 9, 10, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 26, 27, 28, 29, 
  • January  3, 4, 5

If selected for an audition you will be called to attend one of the following auditions:


Audition Dates



Thursdays in October 4th, 11th, 18th, 25th

Xanterra/GCR   Flagstaff Office Location

11AM, 1PM & 3PM

Fridays in October 5th, 12th, 19th, 26th

Grand Canyon Railway Williams Location

10 AM, 11AM, & 1PM







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