Xanterra Travel Collection

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United States

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Polar Express Hero Boy Character

Xanterra Travel Collection - Williams, Arizona

Posted: 11/13/2018




Grand Canyon Railway and Warner Bros Productions Presents

The Polar Express Train Ride


THE POLAR EXPRESS Train Ride Event at Grand Canyon Railway Historic Williams Depot is a LIVE, interactive event based on the film by Warner Bros. The theatrical performance will employ actors and singers for a 70 minute roundtrip train ride.

(This is a live, repeating theatrical production, not a film shoot)

“THE POLAR EXPRESS and all related characters and elements © & ™ Warner Bros. Entertainment Inc. (s17)”



Hero Boy: 

  • Charming, outgoing, personable.
  • fully understand and support Xanterra Mission Statement and Core Values.
  • The Hero Boy Character is responsible for creating magical memories and ensuring the quality of our passenger’s experience.
  • Contains and tolerates children in large quantities.
  • Interacts with passengers/guests on a one on one basis.
  • Communicates with guests and co-workers in a professional manner.
  • Responsible for handling Bio-Hazard clean ups as necessary.
  • Responsible for correctly and effectively handling guest complaints and is able to handle stressful situation in a public setting
  • Maintains schedule flexibility, working scheduled days, evenings, weekends and holidays. Shifts are 6+/- hours per day.
  • Other duties as assigned.
  • Ability to tolerate and contain children in large quantities
  • Ability to interact with passengers on a one on one basis
  • Ability to deal with Bio-Hazard clean ups
  • Must be able to handle stressful situation in a public setting
  • Ability to work evening shifts, including shifts on holidays and weekends. Shifts are 6+/- hours per day.
  • Ability to communicate in a professional matter.


*Individuals displaying radical departures from conventional dress or personal grooming and hygiene standards will not be considered for roles.


Commitment Requirements and Dates:

Shifts start at 3:30 and end at approximately 9:30 selected individuals must be available to work on a part time (up to 32 hours or 2-4 days/ week) or full time (40 or more hours or 5-6 days/week) basis for the duration of the season outlined below. Free shuttle service will be provided to individuals traveling from Flagstaff. 

  • Orientation: Friday November 2nd 8AM- 12PM.
  • Railroad Safety Training: Saturday November 3rd, 9AM- 1PM.
  • Rehearsals: November TBD


Live Run Dates:

  • November 9, 10, 11, 15, 16, 17, 18, 21, 23, 24, 25, 26, 28, 29, 30
  • December 1, 2, 3, 5, 6, 7, 8, 9, 10, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 26, 27, 28, 29
  • January 3, 4, 5


If selected for an audition you will be called to attend one of the following auditions:


Audition Dates



Thursdays in October 4th, 11th, 18th, 25th

Xanterra/GCR Flagstaff Office Location

11AM, 1PM & 3PM

Fridays in October 5th, 12th, 19th, 26th

Grand Canyon Railway Williams Location

10 AM, 11AM, & 1PM

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