Humana

About Humana

 

Job Category:

Integrated Care & Care Operations - Clinic/Center Administration

Country:

United States

Postal Code:

23173

Approximate Salary:

Not Specified

Position Type:

Part Time

PRN Referral Coordinator

Humana - Richmond, Virginia

Posted: 11/14/2018

Description

The Referral Coordinator 2 schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

Responsibilities

The Referral Coordinator 2 gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

               

Required Qualifications

  • High School Diploma or equivalent
  • Proficient with medical terminology
  • Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
  • Excellent professional communication abilities, at all levels within the organization and with patients, at all time
  • Administrative experience
  • Must be able to work on call after hours and weekends

Preferred Qualifications

  • Bachelor's Degree in Healthcare or Business Administration
  • Referral experience
  • Medicare experience
  • Bilingual in English and Spanish

Additional Information

Scheduled Weekly Hours

1

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