IKEA Group US

About IKEA Group US

We're a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world but we share an inspiring vision: “to create a better everyday life for the many people”.


How we realize this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, empathizing, open and honest culture.


Working with us is like working with your friends. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we're always looking for people who share our positive attitude and values.


Discover opportunities at IKEA and come grow with us!




Job Category:

Sales

Country:

United States

Postal Code:

23501

Approximate Salary:

Not Specified

Position Type:

Full Time

Product Quality Leader

IKEA Group US - Norfolk, United States

Posted: 10/13/2018

You call it Furniture Quality and Assurance Leader, we call it Product Quality Leader.


YOUR ASSIGNMENT Your tasks will include:

  • Contributes to preventing unnecessary costs related to our products and improving the customer’s quality perception
  • Works with quality claims as they are received
  • Oversees the overall building and maintenance routines for all furniture in the store
  • Decides when and how to recover products, while considering the sustainability impact
  • Partners with all coworkers to ensure everyone understands and contributes to the recovery process by focusing on prevention, revenue, sustainability, and quality
  • Works with the returns department to confirm items as they are returned and determine the best method to uphold the overall quality of the product
  • Identifies and develops potential growth and improvements for efficient ways of working through cooperation within the store
YOUR PROFILE Your knowledge, skills and experience include:
  • 3 years leadership experience
  • Associate’s Degree preferred
GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.

Apply Now