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Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Medical and Clinical Operations


United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

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Quality Analyst - National Letter Team - Cypress, CA

UHG - Cypress, California

Posted: 09/5/2018

For you, quality counts. For UnitedHealthcare, part of the UnitedHealth Group family of businesses, delivering quality care starts with processes and documentation standards that are the best in our industry. As a Senior Clinical Quality Analyst, you'll be a force for positive change, guiding the development of comprehensive care plans that will help others live healthier lives. Join us and help guide our efforts to improve the patient experience.

Primary Responsibilities:
  • Design, create and implement quality improvement projects and initiatives
  • Conduct and manage outcomes of various studies that may include analyzing, reviewing, forecasting, trending and presenting information for quality management planning and management needs
  • Develop and present recommendations and alternatives for management and executive review
  • Assist in developing department strategic action plans
  • Develop and implement effective analysis, research and evaluation of quality management metrics
In addition to fostering teamwork and collaboration, much of your work will involve data extraction. Strong auditing skills are essential. You'll also need the communication and persuasion skills to deal with clinical and non-clinical audiences.


Required Qualifications:

  • Bachelor's Degree or equivalent work experience

  • 3+ years of health care experience

  • Ability to navigate Microsoft Access, Excel, Sharepoint Databases

  • 2+ years’ experience developing and implementing performance improvement projects or using data to develop intervention strategies to improve outcomes

  • Ability to collect, analyze and present data

  • Previous experience and knowledge working with NCQA accreditation requirements 

Preferred Qualifications:

  • Experience creating reports related to quality improvement / performance outcomes

  • Experience with quality measures such as HEDIS

  • Unrestricted and active RN license

  • 3+ years' experience extracting data in SQL / Oracle environment

If you're the kind of thinker and leader who wants to bring your contribution to a new level every day, here's your opportunity to do your life's best work.(sm)

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Job Keywords: RN, extracting data, SQL, Oracle, performance improvement projects, data, strategies, access, database, healthcare, health care, quality improvement, quality, reviewing, forecasting, trending, data analysis

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