Xanterra Travel Collection

Job Category:

Food Service

Country:

United States

Postal Code:

92328

Approximate Salary:

Not Specified

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Ranch Server - Year Round

Xanterra Travel Collection - Death Valley, California

Posted: 10/12/2018

Overview

 

Assist in taking orders, delivering food, and ensuring excellent customer service to all guests.  Fulfill and exceed guests’ expectations.

Responsibilities
  • Welcome and great guests.  Assist in making and recommending food choices from the menu.
  • Inform guests of specials and menu changes/deletions. 
  • Answer questions in a professional and courteous manner.
  • Take food and beverage orders from guests, enter orders in our point-of-sale system, deliver food and beverages from the kitchen and bar to guests in a timely manner.
  • Continually follow-up with guests regarding food and dining experience.  Respond quickly and politely to guest requests.
  • Strictly adhere to all guest check/cash handling policies and procedures.
  • Perform all side work and assigned duties efficiently and with goodwill, good spirit and team work.
  • Maintain open communication with the server assistants and the Restaurant Manager.
  • Maintain clean service areas.
  • Perform other duties as assigned.
Qualifications

 

  • At least 1-year front of house restaurant experience.
  • Excellent customer service skills when dealing with guests and employees.
  • Must be well groomed and have excellent personal hygiene.
  • Must be able to write legibly and communicate clearly.
  • Must possess basic math skills and money handling skills.
  • Must possess or obtain a California Food Handler’s Card within 30 days of hire. On-site training is available.
  • Must possess or obtain a TIPS certification for servers of alcohol within 30 days of hire. On-site training is available.

Physical Demands:

  • Ability to lift up to 50 pounds.
  • Physically able to stand, walk and carry trays for extended periods of time and in a fast-paced and high stress environment.
  • Must be able to work in environments with extreme temperatures.

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