Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)
Southwest Medical, part of OptumCare, is a multi-specialty group of physicians, Nurse Practitioners, and Physician Assistants consisting of over 300 providers, 21 medical health centers including six urgent care clinics, four convenient care centers, two lifestyle centers catering to older adults, an outpatient surgery center, home health, hospice and palliative care services, plus E-visits and online options via Now Clinic telemedicine technology. Southwest Medical offers patients compassion, innovation, and quality care throughout southern Nevada. Southwest Medical is headquartered in the greater Las Vegas, NV area.
The Associate Patient Care Coordinator is responsible for processing referrals from providers (both internal and external + network) for the purposes of obtaining specialist care by our internal and external/network specialty providers.
***This position will work Monday - Friday 8:00 am - 5:00 pm and will support the Referral Department ***
Building or receiving referrals from specialty network providers
Reviewing to ensure all necessary documents and information has been provided
Sending back documents for additional information
Canceling those that do not meet criteria or do not have necessary information required within a specified time frame, forwarding to MD review if questionable
Accepting referrals and determining if they meet outsource or overflow criteria
While most of the work is computer-based, there is a lot of paperwork handling, faxing and scanning in addition to multiple telephone calls
This is primarily a sedentary desk job which will consist of >90% of time spent working on a computer and handling the telephone
Other responsibilities as assigned
- High School Diploma or GED
- 1+ year of experience in a healthcare or clinical setting
- CPR certified or able to attain certification within 30 days of employment
- Access to reliable transportation that will enable you to travel to client or patient sites within a designated area
- 1+ year of experience or training as a Medical Assistant
- 1+ year of experience working with Electronic Medical Records (EMR) or Practice Management Software systems
- Experience with Microsoft Office programs
- Bilingual in Spanish
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: referrals, referral, referral coordinator, specialties, Las Vegas, Southwest Medical, UHG, NV, Nevada