Job ID 38836
Position Location US-NC-Charlotte
Facility Name Charlotte, NC Area Facilities
Job Category Hidden (56687)
Position Status FT (Full Time)
An extraordinary opportunity to be a part of a culture you can be proud of by joining one of the nations’ top Long Term Care, Skilled Nursing health care providers in our North Carolina West Region.
As one of America’s top leading providers of medical services and rehabilitation for elderly patients in communities across the nation, Consulate Health Care provides the highest standard of services for short-term and long-term care needs. Our professionals impact our organization, our clients, and their families in a variety of constructive ways, every day. Even as we’ve grown to become the sixth-largest provider in the nation and the largest in the Sunshine State, it’s the little things we do while fulfilling our mission statement of “Providing Service with Our Hearts and Hands” that really make the difference.
A position with Consulate Health Care means more than just a paycheck. We believe in creating a positive environment that reinforces your efforts to succeed and supports your long-term career development. We offer the opportunity to work with large corporation, but with the benefit of a small company feel!
Purpose of Your Job Position
The primary purpose of your job position is to be responsible for the functions of the Clinical Services department at each facility in their region. You are expected to provide innovative, responsible results with the creation and implementation of new ideas and concepts that continually improve systems and processes to achieve superior results.
As Regional Director of Clinical Services, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. This position assumes a primary role in ensuring that the facilities are in compliance with State and Federal Regulations. Implements policies and procedures for Clinical Services in the Region. Monitors achievement of goals and objectives for the facility clinical services departments consistent with established philosophy and standards of practice. Monitors the implementation of current policies and procedures, which reflect adherence to corporate and external regulatory guidelines. Reviews new regulatory directives and implements changes as needed. Monitors Quality Improvement Process, Standards of Care, Weekly Wound Reports, etc. and reports them to the V.P. of Corporate Compliance. Reviews and instigates resident complaints/Hotline Complaints as directed by the regional VP of Operations. Ensures compliance with resident rights policies and works to resolve resident grievances. Conducts compliance surveys at facilities. Assist in coordinating actions plans to minimize liability and risks as a result of compliance surveys. Participates in State and Federal surveys and compliant investigations. Supports and follows up with facilities in identifying trends and assists in the development of corrective action plans and troubleshooting resolutions. Reports findings of State and Federal surveys to the Regional VP of Operations and VP of Corporate Compliance. Gathers performance improvements indicators and survey data to identify trends. Develops Plans of Corrective Actions with the Regional VP of Operations, Executive Directors and Director of Clinical Services. Schedules periodic site visits to provide supervision, clinical expertise, ensure communication, and to monitor the overall operation the clinical services department. Conducts facility reviews based on operational needs, changes in management and commitment to regulatory compliance. Provide in-service training and orientation to facility staff regarding survey process, risk management, corporate compliance, performance improvement, etc. Provide facility information and clinical expertise to Regional VP of Operations, Regional VP of Marketing and Regional VP of Human Resources. May be requested to serve as temporary Interim Director of Clinical Services. Embrace Consulate’s five core values of compassion, honesty, integrity, respect, and passion, and incorporate them into daily job function.
Must have a Bachelors degree from a (4) four year college or university or four (4) to five (5) years of related experience and/or training; or an equivalent combination of education and experience.
Must have proven leadership ability with a minimum of five (5) years of experience in nursing services administration preferred. Must be a Licensed Registered Nurse. Must have multi-site management experience.
Facility and Benefit Information
Consulate Health Care rewards its professionals for their hard work and dedication to company success with a comprehensive benefit and incentives program including enhanced generous paid time off, medical, dental, vision, short term and long term disability and much more. We provide competitive pay, and a multitude of opportunities for career advancement, and personal growth. As a Consulate employee, you will provide service to our caregivers who fulfill our mission of “ Providing service with our Hearts and Hands ”.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Consulate Health Care is excited to introduce our New Work Life Balance Program
Consulate Health Care recognizes the significant time demands on select positions and now offers a Work Life Balance Program (WLBP), a favorable benefit for both the employee and company allowing flexibility in time off. The Work Life Balance Program is not your typical accrual based program, but is considered “ Unlimited” time off for the purposes of vacation and absences related to illness/injury. Our WLBP is available to you effective immediately upon start! No waiting periods! You may take up to two (2) consecutive weeks at any time, with prior approval from your supervisor. In addition, employees covered under WLBP will automatically be paid for the six (6 ) company recognized holidays:
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
We recognize the importance of your position and as such, we’ve gone through great lengths to provide you with a superior work/life balance program, which is not easily matched—or even available—in the long term care sector.
Where Will Compassion Take You?
At Consulate Health Care, we're looking for talented, compassionate and hard-working individuals who are eager to serve others. Our team members go above and beyond to give our residents and patients the care they deserve — so you'll find that every day with Consulate Health Care offers new and exciting opportunities to learn and grow.
Compassionate hearts and passionate dedication – these two qualities shine in our team members and provide the foundation for our mission of “Providing Service With Our Hearts and Hands” . The compassion you'll show to residents, patients and their families is the lifeline of our business, while relationships with your peers and coworkers will strengthen our vibrant, diverse community.
Consulate Health Care is one of the nation's leading providers of Senior healthcare services, specializing in post-acute care. Operating in 21 states, we offer services ranging from short-term transitional care to Alzheimer’s and dementia care.
- 24-hour skilled nursing care
- Comprehensive post-acute care
- Physical, Occupational and Speech therapies
- "Your Journey Home" short-term rehab program
- Alzheimer's and dementia care
- Care for medically-complex patients