First Transit

About First Transit


Job Category:



Roseville, 2914

Approximate Salary:

Not Specified

Position Type:

Full Time




First Transit - Roseville, 2914

Posted: 07/17/2018

Customer Service Specialist/ Reservationist

 Like helping others?

 Take pride in knowing your work improves someone else’s day?


If so, First Transit wants you! First Transit in Roseville is currently looking for a caring and compassionate individual to schedule rides for our clients. We provide Metro Mobility services to individuals with a disability or health concern. First Transit is the 2nd largest passenger transportation company in the Twin Cities. We are a big company, with a local approach.


 Because we value our employees’ hard work we offer:

  • Flexible schedule working only 3.5 - 4 days a week (still Full Time!)
  • Attractive benefits package, including: Medical, Dental, and Vision
  • Possibility of Overtime
  • Independent working environment
  • Hours of Operation 6am-5pm – NO Night shifts


As a Reservationist you will:

  • Respond to phone inquiries – questions and concerns regarding customer trips
  • Schedule customer trips
  • Liaison between clients and First Transit in resolving customer service issues
  • Provide excellent and caring customer service when speaking with clients in fluent English
  • Pay attention to detail to ensure data entry accuracy
  • Effectively prioritize tasks and manage time
  • Be computer literate, with ability to learn new programs


Reservationist requirements:

  • 19 years of age or older 
  • Ability to communicate effectively in English
  • Demonstrate regular and consistent attendance and punctuality 
  • Subject to pre-employment background and drug tests
  • Sit in an office environment talking on a phone during shift
  • All candidates subject to a pre-employment background check and drug screen.
  • Must have a reliable form of transportation.
  • Must be able to work this shift: Friday, Saturday, Sunday, and Monday from 7am-5pm


Get the process started today and apply today! 

Contact us with questions: 612-276-5758 or email 


First Transit is an Equal Opportunity Employer.

Apply Now