Xanterra Travel Collection

Job Category:

Food Service


United States

Postal Code:


Approximate Salary:

Not Specified

Restaurant Assistant Manager, South Rim

Xanterra Travel Collection - Grand Canyon, Arizona

Posted: 12/8/2018


Manage all restaurant operations to include staff supervision, guest service, training and administrative duties.  Provide oversight of dining room, kitchen, bar, auxiliary service areas, day tours and special functions.

  • Responsible for front of the house service flow among all assigned unit operations.
  • Participates in the training of all new and promoted front-of-house employees.
  • Assists in scheduling front of the house employees while maintaining labor costs within plan.
  • Maintain an effective program with all day tours, special events, and special guest requests according to instructions from Sales Department and Restaurant Manager.
  • Interacts with guest concerns, requests and suggestions.
  • Performs administrative and payroll duties.
  • Participates with monthly inventory.
  • Helps achieve and maintain highest possible scores on health inspections, NPS concession inspections and guest comment cards.
  • Checks side work completion prior to opening and before closing.
  • Administer corrective action as necessary consulting/communicating with Restaurant Manager or Food & Beverage Executive Management as necessary.  Ensure that Human Resources management approves any discharges.
  • Ensure that assigned staff is adhering to risk management procedures, including wearing personal protective equipment, MSDS location and comprehension, ergonomics and slip and fall.        
  • Performs other duties as assigned.
  • Two years supervisory experience in Food & Beverage front-of-house operations.
  • Ability to supervise others, especially front of the house and/or entry level employees.
  • Effective oral and written communications skills.
  • Experience with POS systems, Word and computerized spreadsheets helpful.
  • Basic budget knowledge.
  • Customer service experience in high volume food & beverage operations.
  • Cash Handling experience.

Low-cost in-park housing provided.  Discounted meals; Medical/Dental/Vision health plans available; 401K; Drug-free workplace.  Employment history verified.  Background checks/Drug test required. Xanterra is an Equal Opportunity and Affirmative Action Employer.  Minorities/Woman/Disabled/Veterans are encouraged to apply.

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