Xanterra Travel Collection

Job Category:

Food Service


United States

Postal Code:


Approximate Salary:

Not Specified

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Restaurant Supervisor (Polar Express Seasonal '18 - '19)

Xanterra Travel Collection - Williams, Arizona

Posted: 11/6/2018


The Polar Express Restaurant Supervisor position is a floor supervisory position that requires coordination between staffing and business levels assisting where necessary to accommodate guest service. This position requires mostly active floor supervision and some administrative duties.

  • Fully understand and support Xanterra Mission Statement and Core Values. 
  • Effective enforcement of all Xanterra and GCR F&B standards, policies and procedures.
  • Support F&B Corporate Xanterra University, TIPS & ServSafe & Railway Training programs
  • as assigned.
  • Comply with all state laws and company policies regarding alcohol.
  • Ensure proper accounting procedures are enforced for check outs, voids, comps, special event
  • billing, tours and resumes.
  • Support all FOH activities in Grand Depot Café, Spenser’s Pub and Java Crossing & Java on the  
  • Platform.
  • Ensure all guest/employee challenges and complaints are handled in a professional manner.
  • Continually operate all facilities to maximize food, beverage, labor and operational costs
  • within budget.
  • Ensure staff members are in pressed and clean uniform with their nametag.
  • Support participation in updating Attendance Cards for all employees.
  • Ensure Dining Room facilities are maintained and clean.
  • Report all maintenance requests to extension 1030 and notify other managers.
  • Enforce all side work duties are assigned and completed.
  • Administer disciplinary actions fairly and consistently working with Unit Manager, Service  
  • Managers, F & B Director or Hotel Operations Director.
  • Conduct Service Briefings daily before shifts.
  • Check to ensure all buffet and outside signage is correct and clean.
  • Communicate with other Service Managers and Unit Manager on a regular basis after a shift.
  • Complete Accident Reports thoroughly and communicate with the Risk Manager ASAP.
  • Knows proper evacuation procedures and execute in an efficient, timely manner.
  • Other duties assigned.
  • Must be at least 18 years of age to meet minimum age requirements for serving alcohol.

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