Xanterra Travel Collection

Job Category:



United States

Postal Code:


Approximate Salary:

Not Specified

Retail Associate - The Grand Hotel Tusayan, AZ

Xanterra Travel Collection - Grand Canyon, Arizona

Posted: 08/27/2018


Provides superior customer service and uses good communication skills and handles the sale of retail purchases in the gift shop.


  • Fully understand and support Xanterra Mission Statement and Core Values.
  • Provides superior customer service and uses good communication skills. 
  • Handles the sale of retail purchases in the gift shop.
  • Performs cashiering duties properly, recording the sales in the register accurately and following correct accounting procedures.
  • Assists whenever necessary in keeping the sales floor and stock room clean and organized; includes sweeping, vacuuming, dusting, polishing, scrubbing, mopping and trash removal.
  • Keeps merchandise stocked.
  • Assists Manager with inventory control, ordering, receiving and merchandise display.
  • Maintains effective cooperation with Managers and other co-workers.
  • Maintains a well-groomed, clean, and neat appearance.
  • Functions with flexibility and courteous behavior in a high traffic season retail operation.
  • Acquires and demonstrates a basic knowledge of product information when used as part of a professional sales approach.
  • Works with a minimum of supervision and maintain excellent attendance and punctuality.
  • Show an awareness of inventory control through efficient management of assigned merchandise sections, with attention to pilferage protection
  • Is knowledgeable of the Park and surrounding areas.
  • Other duties assigned.




  • Ability to stand throughout an eight-hour shift and frequently move cartons of 50 lbs. or more with reasonable accommodations provided.
  • Previous experience operating a POS/cash register (including a 10-key calculator), handling and/or count cash accurately, and assist in maintaining proper sales records; including understanding night reports is preffered.
  • Basic understanding of Gift Shop procedures and complete the training program is preffered.











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