About UHG

Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:




Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

RN/Social Worker Senior Trainer – Telecommute Brentwood, TN area

UHG - Brentwood, Tennessee

Posted: 10/20/2018

Here at UnitedHealth Group, you're expected and empowered to be your best, to grow and to develop your skills. Join us and help people live healthier lives while doing your life's best work.(sm)

The RN/Social Worker Senior Trainer will have the opportunity to affect the delivery of training programs across United HealthCare Community and State. This individual will keep abreast of various training delivery techniques, business processes, products and systems in specific areas of expertise. This could encompass training of clinical staff such as nurses and medical directors and non-clinical staff and could include some aspects of the design process. The Senior Trainer is involved in assessing training and organizational development needs, developing training programs and/or conducting training sessions.

Positions in this function are primarily responsible for effective delivery of training programs across the organization. The RN/Social Worker Senior Trainer keeps abreast of various training delivery techniques, business processes, products and systems. He/she may also be involved in the design process. Generally work is self-directed and not prescribed and the Senior Trainer works with less structured, more complex issues. This individual serves as a resource to others.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Assesses and interprets the business needs and requirements; participate in the development of reference and resource materials
  • Identifies solutions to non-standard requests and problems
    Solves moderately complex problems and or conducts moderately complex analyses, may participate in Senior Level discussions
  • Works with minimal guidance; seeks guidance on only the most complex issues/tasks
  • Translates concepts into practice, consistently provides practical/relevant ideas and perspectives on process or practice improvements which may easily be implemented
  • Provides explanations and information to others on difficult issues
  • Coaches, provides feedback and guides others
  • Acts as resource for other with less experience
  • Prepare for and support effective facilitation
  • Apply/support effective facilitation skills
  • Manage/support the learning environment
  • Measure and enhance learning effectiveness

Required Qualifications:
  • Associate's Degree or higher
  • Current and unrestricted Registered Nurse license or social worker license required (LCSW/ LBSW /LMSW or similar)  state specific license ( active and in good standing)
  • 2+ years leading & facilitating training or management experience; i.e. classroom training, instructor led training (on location or virtual)
  • 3+ years of clinical experience required ( i.e. care coordination, service coordination, case management, etc)
  • Intermediate level of proficiency with Microsoft Word, Excel, and Power Point required
  • Experience with and working knowledge of Medicare and Medicaid populations and regulations
  • Experience in managing or coordinating care of complex and special needs population of all ages
  • 2+ years of long term care experience; i.e. home and community based services, SNF/Nursing Facility or extended care facility settings
  • Intermediate level of proficiency with Microsoft Word, Excel, and Power Point
  • Ability to travel up to 50% required (state, regional, domestic)
Preferred Qualifications:
  • Bachelor’s degree
  • 1+ year of experience leading virtual training with WebEx or a similar facilitation tool
  • Experience in managed care (i.e. HMO)
  • 3+ years of long term care experience; i.e. home and community based services, SNF/Nursing Facility or extended care facility settings
  • Working knowledge of Visio
  • Ability to work independently
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Job keywords: Trainer, Learning & Development; Training Specialist; Senior Trainer, Care Coordinator; Case Manager, Train; L&D; Learning & Development; Instructor; Teacher; Clinical; Care Coordination; Case Management, RN, Social Work, Brentwood, TN, Tennessee

Apply Now